We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          NCWaterHeaters.com, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileNCWaterHeaters.com, LLC

            Water Heater Repair

            Contact Information

            1204 United Dr.

            Raleigh, NC 27603-2881

            Get Directions
            Visit Website
            Email this Business
            (919) 868-3585

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            NCWaterHeaters.Com offers full plumbing services including leak repairs, water heater repair and replacement, and kitchen and bathroom remodels. 24/7 service available. Free estimates.

            Products & Services

            Tankless Water Heaters - Tanked Water Heaters - Gas Water Heaters - Electric Water Heaters - Point of Use Water Heaters - Water Heater Leaks - Water Heater Service, Repairs, and maintenance - Water Heater Emergencies
            Plumbing Services

            Business Details

            Location of This Business
            1204 United Dr., Raleigh, NC 27603-2881
            Email this Business
            BBB File Opened:
            3/5/2013
            Years in Business:
            12
            Business Started:
            1/1/2012
            Business Incorporated:
            3/4/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 30155 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

            These agencies may include:

            North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

            1109 Dresser Ct

            Raleigh NC 27609

            (919) 875-3612

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Dave's Service Plumbing
            Contact Information

            Principal

            • Mr. Dave Noffsinger, Managing Member

            Customer Contact

            • Mr. Dave Noffsinger, Managing Member
            • Ms. Cynthia Aragon, Managing Member
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/07/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            The Company was called in to fix the hot water heater(less than 5 yrs old then) which pilot shut off by itself in April 2021. The gas control valve and pilot assembly were replaced and final job done on 4/8/2021. Invoice of $784.76 for labor and parts was paid promptly afterward. But the issue was never completely fixed and the pilot still shut off by itself periodically. Since Company refused to honor warranty service on that, we had to reignite the pilot every time it went off, until early Feb 2022 when we were unable to. The Company came in to replace the gas control valve for the 2nd times within 1 year, but refused to cover it under warranty. The pilot shut off by itself again as of Saturday(3/26/2022). In the process of trying to relight it with igniter, it was found that the wire to igniter was not connected from the Company's last repair on 2/4/2022. Further inspection found that the other end of ignition wire was also disconnected at pilot end. This pilot assembly was supposed to be a new one replaced last April which should still be covered by the Company's warranty. Yet, multiple email/text requests over a week for warranty repairs have not been replied so far.

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen W

            06/07/2023

            Steer clear of this place! Called them 2 weeks ago to service our tankless hot water heater. It was running fine before they 'cleaned' it and they said it was in relatively good shape. After they leave the unit makes horrible sounds and vibrates every time we use the water. It took them a FULL WEEK to get back out here and they charged ** 200 bucks for the visit... Which is insane since they were just here! They they say we need a gas regulator. ANOTHER WEEK goes by... and the noise is getting worse. I call an leave a message begging for help. Today I get an ESTIMATE via email for FIVE THOUSAND DOLLARS for installing a new unit AND a gas regulator. They are slow to respond and you cannot ever get them on the phone and their business practices are shoddy. They are all about UPSELL. After they cleaned the unit, they sent some other wacky estimate over here to install a cartridge... WE NEVER ASKED FOR AN ESTIMATE on that... Save your money, protect your investments, and steer clear of this ****************.

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.