Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Omaha Steaks has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Omaha Steaks

      11030 O St Omaha, NE 68137-2346

      BBB Accredited Business
    • Omaha Steaks

      17390 W Center Rd Lakeside Omaha, NE 68130-2329

      BBB Accredited Business
    • Omaha Steaks

      718 Dulaney Valley Road Towson, MD 21204

    • Omaha Steaks

      4240 Dearborn Circle, Unit 109 Mount Laurel, NJ 08054

    • Omaha Steaks

      2 Wayside Rd Ste F Burlington, MA 01803-4606

    Business ProfileforOmaha Steaks

    Meats
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 230 Customer Reviews

    Customer Complaints

    107 complaints closed in last 3 years

    45 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1967

    Years in Business: 107

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers steaks, meats and gourmet food items nationally with an unconditional guarantee.

    Business Details

    This is a multi-location business.

    Find a Location

    Omaha Steaks has 42 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Omaha Steaks

        11030 O St Omaha, NE 68137-2346

        BBB Accredited Business
      • Omaha Steaks

        17390 W Center Rd Lakeside Omaha, NE 68130-2329

        BBB Accredited Business
      • Omaha Steaks

        718 Dulaney Valley Road Towson, MD 21204

      • Omaha Steaks

        4240 Dearborn Circle, Unit 109 Mount Laurel, NJ 08054

      • Omaha Steaks

        2 Wayside Rd Ste F Burlington, MA 01803-4606

      Headquarters
      11030 O St, Omaha, NE 68137-2346
      BBB File Opened:
      1/1/1967
      Years in Business:
      107
      Business Started:
      1/1/1917
      Business Incorporated:
      7/5/1960
      Accredited Since:
      1/1/1967
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      1490
      Alternate Business Name
      • Omaha Steaks International, Inc.
      Business Management
      • Jamie Clayton, Senior Manager, CEC
      • Todd Simon, CEO
      • Julie Evans, Vice President of Marketing and Communications
      • Kathleen Al-Marhoon, Public Relations & Corporate Communications
      Contact Information

      Principal

      • Todd Simon, CEO

      Customer Contact

      • Jamie Clayton, Senior Manager, CEC
      • Todd Simon, CEO
      • Julie Evans, Vice President of Marketing and Communications
      • Kathleen Al-Marhoon, Public Relations & Corporate Communications
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      107 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      230 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cheryl K

      1 star

      11/08/2024

      Received steaks (prime filet) with so much gristle and fat. Cooked the chicken and pork according to their directions and it was so overcooked and tough that I had to throw it away-Sent a complaint to Omaha and did not receive my money back as promised-Finished with this company

      Omaha Steaks Response

      11/15/2024

      Thank you for your feedback. This is not the experience we strive to provide our customers, and we sincerely apologize you had a poor experience. Your credit card was refunded for the items you mentioned in August. If you have not received your refund, please contact your bank to ensure it was refunded. If you need further assistance, please contact us custserv@omahasteaks.com. I am also emailing you a $50 gift card toward a future purchase. We appreciate your business, and hope to serve you again soon. Thank you.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.