Business ProfileforSouth End Auto Sales II, LLC

On 11/6/23 I financed a 2016 **** escape. About 20 miles into a 50 mile drive back home the check engine light came on. I immediately contacted the dealer and was told to have the vehicle evaluated and my warranty should cover whatever the problem is. I had the codes run and was told that the 3rd cylinder was seized. Dealership gave me the number to a couple of repair shops near them. Not only did neither call back but it would involve me driving an hour in a car that drives horribly. I paid ********* **** to evaluate the vehicle which cost me $159. They told me I needed a new engine. They submitted a claim to the warranty company and it was rejected. I then had the garage next door to me look at the vehicle and they saw that the turbo was broken and that was the cause of my problems. That cost $500. They also submitted a claim to the warranty company. In order to have a vehicle to drive I made a payment arrangement with the garage to fix the turbo and hopefully the warranty company will cover the cost. I am now in the hole for $3000. For the turbo. The vehicle got me to work and started making a strange sound on the way. On my way home the vehicle died. I have had to have the vehicle towed twice costing me $300. I am still making payments on an inoperable vehicle and so far it has cost me $3959 for tows and such. The only thing I have ever gotten from the dealer was them telling me my warranty should fix the car. I got an oil change and the cabin air filter had a mouse nest in it indicating they did nothing to the vehicle. I want a vehicle of the same value to replace the lemon they sold me. Or a vehicle to use while they repair this one. This appears to be a violation of the implied covenant (promise) of good faith and fair dealing. Every contract comes with implied promises from both parties that they are going to be acting fairly toward one another. They have violated this which is a breach of contract.