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            Business ProfileMajesty Coffee

            Coffee and Tea

            Additional business information

            Advertising Review:

            On July 21, 2022, BBB contacted the business regarding its website stating the following:

            1. Guaranteed Lowest Prices
            2. ...you'll be getting the lowest prices online.
            3. The Lowest Espresso Equipment Prices Online
            4.  

            According to the BBB Code of Advertising, Lowest prices, underselling claims

            Despite an advertiser’s best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.

            • Advertisers must have proper substantiation for all claims prior to dissemination.
            • Unqualified underselling claims must be avoided.
            •  

            Claiming “lowest prices” means that your business constantly monitors the prices of all your competitors and you adjust all of your prices regularly to ensure your prices are always lower. 

            Unfortunately, the business failed to respond to BBB's request to modify or remove the claims.

            See all additional business information

            Contact Information

            29 Chimney Rock Rd

            Bridgewater Township, NJ 08807

            Visit Website
            (888) 978-5224

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            29 Chimney Rock Rd, Bridgewater Township, NJ 08807
            BBB File Opened:
            2/22/2021
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/25/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            ON July 10th, I bought a coffee grinder from them, they sent me a broken grinder machine. I reported the problem and provided video evidence as requested. Two days later, they claimed the machine wasn't working because I hadn't put over 50 grams of coffee beans inside, and all coffee beans came out the same size because I include beans from a previous grind. However, I've tried over ten times, varying the amount of coffee beans and grind duration, with no success. They refuse to acknowledge the machine is broken and told me if I want to return it, I would be charged a 10% restocking fee. If I disagree, they won't process the return. The machine costs over $2,000 and it's broken.

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tammy S

            02/18/2024

            Their customer service is nonexistent. I sent an email asking about a loose steam wand and got bumpkiss reply. Nothing, ***** not even an automated response with the typical we're busy and will get back to you. PFT.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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