Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Adorno Appliances has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAdorno Appliances

    Appliance Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Mine Hill, NJ 07803-3215
    BBB File Opened:
    11/16/2023
    Years in Business:
    15
    Business Started:
    11/9/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris O.

    1 star

    11/15/2023

    The Receptionist is rude and unprofessional. The technicians are incompetent. They were sent to my home by GE to address and issue with our dishwasher. They came in , removed the unit from the cabinet and made the problem worse. After about 15 minutes, hey said they didn't know what to do and would need to call tech support but didn't have time and would need to come back. We asked them to put the unit back to its original condition (re install it) so we could use it in the meantime. They said they would. we went to work and went on with our day. The next day, we noticed that the unit was leaking worse than before and upon further inspection, we saw that they never re installed the unit and the screws were missing. We also noticed that the kick plate had been damaged as part of the service call (had I noticed it that day, I would have brought it to their attention but I wasn't laying on the floor to notice it until I saw the unit leaking and knelt down to investigate). I called and left several messages for the company to come back and address the issue. Several days later, someone from the company called back to schedule a follow up service call but refused to take responsibility for the damage, accusing me of damaging it after they left. Further more, The receptionist, was trying to tell me that my wife told the technicians to leave the unit uninstalled. We ****% said no such thing. I even asked her to put the tech on the phone so I could verify what was said and have him admit to me what I told him to his face and she refused. She then said that they were no longer going to come out to do the repair and that I had to call GE to find a different repair company. Of course, at this point I didn't want them back in my house again for fear that they would make the situation even worse. After this interaction, I could no longer trust them to do their job as they proved themselves to be dishonest and incompetent.

    Adorno Appliances Response

    12/08/2023

    Hello, per our telephone conversation we went out 11/7 to diagnosis unit per your ge warranty and were unable to diagnosis the issue. We advised you we need to reschedule your appointment and call technical support. Your wife stated to the technicians unit could be left pulled out as it was. You and are now stating the "kickplate" was broken by our company and demanding we replace. There was no damage reported the day of or 24 hours of visit. There is no proof that damage was not already or caused since our visit. As you are a liability for us to continue the service i advised you contact GE and have them assign you another company. ************ GE customer care. Thank you.

    Local BBB

    BBB Serving New Jersey

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.