Business ProfileforSwim-Mor Pools and Spas

The guaranteed Quote was for a 17' by 10' pool including a Polaris 280 cleaner. Because of the proximity to the river the pool was reduced to 9' by 10',about half the size,and the Polaris and it's plumbing were removed from the contract, yet the price was reduced by only about 2% .They did help me get a permit because I was so close to the water,but they charged me an additional $700.The contract called for a deposit of $5,000 then 40% at excavation and 55% at concrete application. I thought that the majority would be in place before the concrete. I was shocked when the hole was dug and the concrete was applied but nothing else was done. No electric,no *********** ********* heater, yet over 95% of the bill was expected.When I explained that it was not the break down on the original quote it was adjusted but it was still very top heavy. When they dug the hole they dug too close to the patio and the 2' high decorative wall fell into the hole. They said they were not responsible so I decided not to replace the wall. When they dug for the plumbing they dug under the retaining wall and part of it collapsed. Again they said they were not responsible even after I offered to pay half. They said they would get me a great price to repair it from their *****. Their quote was $5,400 and my ***** did it for $3.300. They did not back fill to the way it was.The slab with the equipment was left hanging,and the dirt under the slab steps was not replaced. It was basically unsafe and unstable. After complaining they did come back and fixed it. It was over six weeks between the the tile work and the plaster. I had to schedule the final inspections myself. The final plumbing failed because they forgot the relief valve. The final product was fine but was it worth all of the above? I don't think so. ****