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          Find a Location

          My Reborn Baby Doll has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • My Reborn Baby Doll

              140 58th St Ste 5H-4 Building B. Unit 5H-4 Brooklyn, NY 11220-2523

            • My Reborn Baby Doll

              3766 Blane Street Saint Louis, MO 63101

            Business ProfileMy Reborn Baby Doll

            Online Retailer
            Multi Location Business

            Contact Information

            140 58th St Ste 5H-4

            Building B. Unit 5H-4

            Brooklyn, NY 11220-2523

            Visit Website

            Customer Reviews

            1.17/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            My Reborn Baby Doll has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • My Reborn Baby Doll

                140 58th St Ste 5H-4 Building B. Unit 5H-4 Brooklyn, NY 11220-2523

              • My Reborn Baby Doll

                3766 Blane Street Saint Louis, MO 63101

              Location of This Business
              140 58th St Ste 5H-4 Building B. Unit 5H-4, Brooklyn, NY 11220-2523
              BBB File Opened:
              8/24/2020
              Alternate Business Name
              • Truly Reborn Dolls
              • Reborn Shops
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/29/2022

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I ordered a doll for my granddaughter for christmas and when the doll came it wasnt the one we ordered. My granddaughter cried and dont like the doll and I dont want it because its not the one we picked. then I emailed the company now they say they will give me back 10% of what I paided when it has a 30 day retun policy if your not satified. I want a full rfund. They are draging me along so that will be 30 days I order doll on December 7 *****. Doll 1 is what I ordered Doll 2 is what was delivered. I can send all emails sent to me if you an email address. with Shipping & handling $93.50 my granddaughter is 7 and she is in a doll club it this was what we were going to get I could have brought a doll from Target. This their information:Customer service email: ********************************** Address: ****************************************************(Non-return address)Return/refund due to product quality issue In case of quality problems, we provide replacement, refund or other compensation services within 45 days after receipt.If the accessories are damaged or missed, we provide replacement or refund service within 30 days after recei
              Read More
              Read 6 More Complaints

              Customer Reviews

              6 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Erica K

              01/29/2024

              Our daughter spent months searching for a baby doll as her special birthday gift. She chose a set of twin dolls from reborn, and she has been so excited for their arrival. They came today, and the dolls look absolutely nothing like the photo. The dolls she chose have straight black hair, and the ones that came have light brown curly hair. The facial features and expressions of the dolls that came also look nothing like the dolls that she selected online. They also are not wearing the outfits that were featured online, which was part of the reason our daughter chose them. We reached out to Reborn, and the representative proceeded to gaslight us, telling us that the dolls that arrived look the same as the ones online. Its flabbergasting - no one could ever objectively say that these dolls look anything like the ones that our daughter selected online. She is heartbroken, as this was her one birthday gift, and she has been waiting so long for them. We spent a small fortune on these dolls, and I am so upset that Reborn would misrepresent its products in this way. We will never buy from this company again.
              Read 5 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

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