Business ProfileforVictory Cars Central LLC
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 3914 Hempstead Turnpike, Levittown, NY 11756-1358
- BBB File Opened:
- 2/28/2023
- Years in Business:
- 3
- Business Started:
- 11/4/2021
- Business Incorporated:
- 11/4/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Business Management
- Mr. David Maldonado, Marketing Assistant
- Mr. Peter Orsaris, Manager
- Contact Information
Customer Contact
- Mr. David Maldonado, Marketing Assistant
- Additional Contact Information
Phone Numbers
- (516) 340-1783Other Phone
- (516) 340-1783
Customer Complaints
13 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Melissa D
1 star09/27/2024
Victory Cars Central LLC Response
10/16/2024
Thank you for taking the time to share your feedback. We sincerely appreciate your input as it helps us understand how we can improve our services and enhance the customer experience at Victory Cars Central.
We are truly sorry to hear that your experience did not meet your expectations. We understand that purchasing a vehicle is a significant decision, and any frustrations in that process can be very disheartening. We want to address the points you've raised to ensure clarity and to offer our assistance.
First and foremost, regarding the financing details and the advertised purchase price, we strive to provide transparent and accurate information about our vehicles and financing options. We recognize that financing can be complex, and we encourage all customers to discuss any questions they have with our team to ensure they have a complete understanding of their agreement.
As for the concerns with your vehicle's brakes and rotors, we take vehicle safety very seriously. While we always recommend qualified mechanics for inspections and repairs, we want to ensure that your experience aligns with our commitment to quality service. If there was a miscommunication or issue regarding the repairs, we would like to investigate this further.
Regarding the cancellation of your extended warranty, we understand the importance of having clear communication and timely processing. We apologize for any delays you’ve experienced.
We value your business and are committed to ensuring that all our customers feel supported and satisfied. Please reach out to us at your convenience, and we will do our best to address your concerns.
Please contact the General Manager at (516) 520-0070. Thank you again for your feedback. We look forward to the opportunity to resolve this matter with you.
Best regards,
Victory Cars Central Customer Service Team
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