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Find a Location

Brookfield Properties has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrookfield Properties

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Brookfield Properties has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      250 Vesey St Fl 15, New York, NY 10281
      BBB File Opened:
      12/6/2018
      Years in Business:
      125
      Business Started:
      1/1/1899
      Business Management
      • Mr. Bruce Flatt, CEO
      Contact Information

      Principal

      • Mr. Bruce Flatt, CEO
      Additional Contact Information

      Fax Numbers

      • (212) 417-7214
        Primary Fax

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      20 Customer Complaints

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      File a Complaint

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      AResident B

      1 star

      01/29/2024

      As a resident of this community, I feel compelled to share my experiences in the hope of bringing attention to the numerous issues plaguing our living environment. First and foremost, one of the most frustrating aspects of living here is the abysmal level of communication and accessibility provided by the property management team. Despite repeated attempts to get in touch with someone from the residential side regarding various concerns and inquiries, it has proven nearly impossible to receive a timely response, if any response at all. This lack of responsiveness creates an environment of uncertainty and frustration among residents who rely on prompt assistance and support.Furthermore, the actual property manager assigned to oversee our community appears to be indifferent to the challenges faced by residents. Despite numerous complaints and requests for assistance regarding maintenance issues and general upkeep of the property, the response has been lackluster at best. It is disheartening to witness the blatant disregard for the well-being and comfort of the individuals who call this community home. In addition to the poor management and lack of responsiveness, the physical condition of the property itself is deteriorating at an alarming rate. Despite the exorbitant fees charged to residents, the property is plagued with a myriad of maintenance issues, ranging from plumbing problems to structural deficiencies. It is deeply concerning that we are expected to pay top dollar for a living environment that is, quite frankly, falling apart before our eyes. Legal action has been obtained as other residents were urged to do so as well.

      Local BBB

      BBB Serving Metropolitan New York

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