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          Find a Location

          Kate Spade & Company has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Kate Spade & Company

              2 Park Avenue New York, NY 10016

            • Kate Spade & Company

              29300 Hempstead Road, Suite 419 Cypress, TX 77433

            • Kate Spade

              106 S Avenue Bloomington, MN 55425

            • Kate Spade & Company

              700 SW 5th Ave Portland, OR 97204

            • Kate Spade & Company

              1450 Ala Moana Blvd # 2057 Honolulu, HI 96814

            Business ProfileKate Spade & Company

            Womens Clothing
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2 Park Avenue

            New York, NY 10016

            Visit Website
            (866) 999-5283

            Customer Reviews

            1.08/5

            Average of 49 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            120 complaints closed in last 3 years

            34 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Kate Spade & Company has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kate Spade & Company

                2 Park Avenue New York, NY 10016

              • Kate Spade & Company

                29300 Hempstead Road, Suite 419 Cypress, TX 77433

              • Kate Spade

                106 S Avenue Bloomington, MN 55425

              • Kate Spade & Company

                700 SW 5th Ave Portland, OR 97204

              • Kate Spade & Company

                1450 Ala Moana Blvd # 2057 Honolulu, HI 96814

              Headquarters
              2 Park Avenue, New York, NY 10016
              BBB File Opened:
              7/10/2006
              Years in Business:
              48
              Business Started:
              1/1/1976
              Business Incorporated:
              4/21/1981
              Type of Entity:
              Corporation
              Alternate Business Name
              • Jack Spade
              • Adelington Design Group
              • Kate Spade Outlet
              Business Management
              • Mr. Craig A. Leavitt, CEO
              • Mr. George M. Carrara, President & Chief Operating Officer
              • Mr. Christopher DiNardo, Senior Vice President, General Counsel & Corporate Secretary
              • Mr. Thomas Linko, Senior Vice President, Chief Financial Officer
              • Ms. Mary Beech, Executive Vice President & Chief Marketing Officer
              • Ms. Emilia Fabricant, Executive Vice President, President of North America
              Contact Information

              Principal

              • Mr. Craig A. Leavitt, CEO
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              121 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/07/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              This is a complaint about advertising. **** Spade pop up states, "You (Really) Deserve 10% Off your first purchase when you sign up for texts." I signed up and received the promo code for 10% off; however the code did not work. I reached out to customer service via chat and was told my item wasn't eligible. When I asked how would I know what's eligible, the *** stated that I must put the item in my cart and try to use the code. I tried several items and none of them worked. I reached out to customer service via email and that person responded that "full price merchandise, brand new items and discounted items" were excluded. So, basically the discount can't be used on anything because the item is either full-price or a discounted.
              Read 120 More Complaints

              Customer Reviews

              49 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Olga K

              10/17/2024

              AWESOME QUALITY AND PRICE!I want to give a big thumbs up for the large tote I ordered from the Kate Spade Outlet. I was looking for a go-to bag to carry my laptop, textbooks, and some miscellaneous items to school, and this tote is perfect! Its practical, durable, and stylish. Thank you, **** Spade, for creating such a great all-in-one toteI get compliments on it every day! The quality and price are fantastic, and Ill definitely recommend it to my friends and be a returning customer.

              Kate Spade & Company Response

              10/23/2024

              The matter was resolved in 10/23/24. The guest was contacted via email to thank them for the positive feedback.
              Read 48 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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