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            Business ProfileSweet Feet Cleaning Services LLC

            Commercial Cleaning Services

            Contact Information

            Akron, OH 44306-1758

            Email this Business
            (330) 396-2737

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            clean commerical business and residential homes ,floor care 

            Business Details

            Location of This Business
            Akron, OH 44306-1758
            Email this Business
            BBB File Opened:
            3/3/2021
            Years in Business:
            6
            Business Started:
            1/1/2018
            Business Incorporated:
            7/28/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Sandra U Dees, Owner
            Contact Information

            Principal

            • Ms. Sandra U Dees, Owner

            Customer Contact

            • Ms. Sandra U Dees, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            A. M.

            12/27/2021

            I was extremely disappointed in the service received. The job was only half done, because "she cleaned where she could reach", leaving dust and cobwebs in corners, on light fixtures, and anything higher up. I asked for the walls to be washed (which was added to the price), but was told they looked clean enough, so they didn't get washed. Had the carpets steam cleaned and the lady proceeded to dump the dirty water down the sink and clogged it. A couple days after they left, I noticed my hoodie was missing and asked about it. I was told it was taken by mistake; however, they never reached out to me about it. I had to ask for it. I definitely did NOT get what I paid.

            Sweet Feet Cleaning Services LLC Response

            02/22/2022

            We told you *** ****** ******** that we could not be responsible moving heavy furniture that we aren’t a moving company she was supposed to have someone to help her move the heavy furniture also she gave us a 75.00 tip and she was able to verify all work before we left to Makesure she was happy with the cleaning this was way back in October of course 4months going into 5 later of course it would be cobwebs 5 months later and they hoodie the worker picked up by mistake was just like hers we returned it and never got the employees jacket We take our clients in consideration and their belongings and their home but we are not going to break their belongings trying to move stuff around that the customer promised that will be moved prior to us coming to do the carpet and cleaning the house and we did wipe the walls down if she was unhappy with service why tip so big

            Sweet Feet Cleaning Services LLC Response

            02/22/2022

            We told you Ms. ***************************** that we could not be moving heavy heavy furniture that we arent a moving company she was supposed to have someone to help her move the heavy furniture also she gave us a 75.00 tip and she was able to verify all work before we left to Makesure she was happy with the cleaning this was way back in October of course 4months going into 5 later of course it would be cobwebs 5 months later and they hoodie the worker picked up by mistake was just like hers we returned it and never got the employees jacket We take our clients in consideration and their belongings and their home but we are not going to break their belongings trying to move stuff around that the customer promised that will be moved prior to us coming to do the carpet and cleaning the house and we did wipe the walls down if she was unhappy with service why tip so big

            Customer Response

            02/22/2022

            I told you not to worry about moving the big items. I moved what I could, even though I had neck surgery. Also, I did a general look over your work, after you left I started to notice the cobwebs in corners or near the woodwork. My original post was made a few days after you were at my house in October...not 4 or 5 months. That was the *** review process.Also, if it was by mistake, then how come she never mentioned it. I had to reach out to you, because it was missing. And the reason I did tip (which now I wish I hadn't) is because I tip regardless of the service. Same as I would at a restaurant...even if the service is bad, doesn't mean I don't tip.

            Sweet Feet Cleaning Services LLC Response

            02/22/2022

            That dont even sound right but okay would u like half refunded to u and about the *********** jacket I told your husband that she had one just like that at your house so thats why she picked it up so for you to imply like somebody was trying to take something Ive never had that problem and she never got her *********** jacket back it was a honest mistake but I am willing to give u part of your money back and you said u had back surgery not neck surgery but I will not go back and forward with u u could have reached out to us about been unsatisfied just like u reached about the jacket. I wish u nothing but the best this was a one time Cleaning and I didnt even charge u for the extra things u had us doing u waited till we got there about the wall washing and I still did it

            Local BBB

            BBB of Akron

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