Business ProfileforJeff Wyler Eastgate Auto Mall

My wife was having issues with her brake lights on her 2016 *** ******** Upon calling her I told her to take it to the *** Dealership to look at it to fix issue. When talking to her they told her that it was necessary to have the diagnostic test to find the issue, the Diagnostic test was $187 , on top of that they charged $40 labor oh, and the $16 for the lights that were the actual problem, so basically for the dealership to change two rear brake bulbs they charged her $285 altogether. They simply got her to agree to the charges by telling her they were simply needed to fix the problem, when in all reality, two $8 light bulbs and the ten minutes to switch them out was all that was needed, I will no longer be using any of Jeff Wylers auto group, after speaking with the service manager and him completely disregarding my concerns with the service and how they took advantage of my wife I would advise all families not to take your car to any of these dealerships and since they took straight advantage of my wife and are not willing to correct the problem I would advise you never send your wife, mom, sister or any woman to their service departments! They have no honor or integrity, if they did they would have refunded the diagnostic fee!