Business ProfileforJIVA MedSpa

On January 5, 2023 I purchased a groupon voucher for Jiva Med Spa for 40 units of Dysport for $229.00. Group-on# **********************.(copy attached). I scheduled my appt for January 24th. I arrived at Jiva Med Spa in Beavercreek on my scheduled date. I was greeted by the receptionist to sign in & sign documents. I was then greeted by Dr ****** *****. He asked me to accompany him to a room to discuss my injections. He asked have I had Botox & Dysport before? I told him that I have had both before but I prefer Dysport because it tends to last about 6 weeks longer for me than Botox. I usually get around 50 units of Dysport for it to be effective to reduce lines & wrinkles in my forehead & crows feet around the eyes.During the discussion he told me that 40 units of Dysport is only equivalent to 11 units of Botox. I had never heard of this but continued to listen to his sales pitch. He said he would give me 11 units of Dysport with 50 more units for an additional $300 to ensure I was satisfied with the results. I agreed. He escorted me back out to the receptionist to pay. He then told me he was going to draw up my injections & let the nurse know that i was ready. I was then greeted by the nurse who I want to say her name was ****** or something close to that. She then proceeded to tell me that the doctor has never drawn up any syringes for her which she found odd but was pleased. She completed those injections. Then she stated that I need to give you a few more units close to your hairline. I watched her as she opened the small refrigerator in the treatment room. I watched her draw up more dysport/botox into that syringe. She then injected that into my forehead in three different areas across the hairline. She said i should see results in a few days usually about 4. On day 5, I felt the area that she added work but none of the other areas that was drawn up by the doctor. I contacted them & was told no refund. I went somewhere else & received perfect results.