Business ProfileforOhioHealth Group, LTD.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 3430 Ohio Health Pkwy, Columbus, OH 43202-1575
- BBB File Opened:
- 1/28/1999
- Years in Business:
- 40
- Business Started:
- 1/1/1984
- Alternate Business Name
- OhioHealth David P. Blom Administrative Campus
- Business Management
- Mr. Rick Goebel, Vice President of Business Development
- Ms. Marcia Lisska, Member Manager
- Dr. John Burns, Chairperson/CEO
- Mr. Bill Wilkins, Vice Chairman
- Mr. Charles S Koch, Secretary
- Dr. Benjamin C Humphreys, Treasurer
- Mr. John C Laird, COO
- Ms. Debbie Green, Customer Service Specialist
- Ms. Nita Garg, Assistant General Counsel
- Contact Information
Principal
- Mr. Rick Goebel, Vice President of Business Development
Customer Contact
- Ms. Marcia Lisska, Member Manager
- Dr. John Burns, Chairperson/CEO
- Mr. John C Laird, COO
- Ms. Nita Garg, Assistant General Counsel
- Additional Contact Information
Phone Numbers
- (800) 455-4460Other Phone
- (614) 566-0056Other Phone
- (800) 455-4460
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
My son broke his ankle at a sporting event and I took him to the nearest Ohio Health ER. Date of service was 3/18/24.
I received a bill Guarantor ID: ********* for services on 4/5/24 for the amount of $1,962.56.
I called on 4/15/24 to start the financial aid process with a representative. Once that was completed they informed me that I would most likely qualify for a 65% discount and asked if I wanted to pay the new amount over the phone because they could offer me an additional 10% if I did it then. Thinking I wouldn't qualify for more I paid it with my credit card Receipt # ******* for the amount of $618.21, while my financial aid request was being processed.
On 5/6/24 I received an approval letter stating I was approved for an 80% discount. I called the financial assistance program to start the process of my reimbursement for the overpayment of $225.70 I made when I was led to believe I would only qualify for a 65% discount with a one time only additional 10% off if I paid that day. I was told by the representative that I could not get a reimbursement.
Being a single mother and putting that kind of money on my credit card because I thought I was doing the right thing for my family and for your service to find out I was tricked into paying more money is disheartening.
I am looking to receive a reimbursement of $225.70.
It is money I didn't have in the first place (why I put it on a credit card) or I wouldn't have called for assistance.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.