Business ProfileforCountry Inn & Suites by Radisson, Columbus West, OH
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1155 Evans Way Ct, Columbus, OH 43228-9178
- BBB File Opened:
- 11/6/2008
- Years in Business:
- 13
- Business Started:
- 6/16/2011
- Type of Entity:
- Corporation
- Alternate Business Name
- Jay Vaibhav Laxmi, LLC
- Country Inn & Suites by Carlson Columbus-West
- Hours of Operation
Primary
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Ms. Vaishali Patel
- Contact Information
Customer Contact
- Ms. Vaishali Patel
- Additional Contact Information
Fax Numbers
- (614) 853-2313Primary Fax
- (614) 870-9919Other Fax
- (614) 853-2313
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This occurred on 4/28/23. I booked a room for myself, husband, and son to stay 1 night. The guests in the room next to us were being loud. I informed the desk via text. The loudness continued even after informing them. Following that I unpacked and was planning on getting some work done. When I went to the desk it was covered in ants. The ants were eating my small pizza. At this point my family and I had only been here a couple hours. When I called and asked for a new room the attendant said the ants were MY fault for having food in the room. My family has to eat. She said she could not give me a new room, that the hotel was full. When my husband went online their website showed that there were rooms available including the exact kind of room were in. It cost me $164.49 to stay in this room. The only place available for me to work was covered in bugs so I couldn’t even get any work done. They offered to come spray insecticide but I don’t want my child and family breathing insecticide chemicals and fumes all night. The woman was extremely rude about it and said it wasn’t her fault there were bugs in here. I expected someone to make this situation right. Instead my family and I are stuck in this room with bugs, yelling neighbors, and I am completely out money for a whole nights work. I have videos and photos that will not upload. Please let me know if I can email them.
(consumer called BBB - error in date- should be 2023)
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