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          Find a Location

          Nationwide has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Nationwide

              1 Nationwide Plz Columbus, OH 43215-2226

              BBB Accredited Business

            • Nationwide

              280 N High St Columbus, OH 43215-2537

              BBB Accredited Business

            • Nationwide

              1000 Yard St Bldg H Grandview Heights, OH 43212-3905

              BBB Accredited Business

            • Nationwide Insurance

              1100 Locust Street - Dept 0401 Des Moines, IA 50391

            • Nationwide

              9903 Nationwide Dr San Antonio, TX 78251

            Business ProfileNationwide

            Insurance Companies
            Multi Location Business
            BBB accredited business

            Contact Information

            1 Nationwide Plz

            Columbus, OH 43215-2226

            Get Directions
            Visit Website
            (877) 669-6877

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.13/5

            Average of 373 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            208 complaints closed in last 3 years

            58 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/1/1955

            Years in Business: 98

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The scope of this BBB business profile concerns the Nationwide family of affiliated companies corporate headquarters and corporate offices which offer insurance and financial services, focusing on domestic property and casualty insurance, life insurance and retirement savings, asset management and strategic investments, through independent agents. BBBs maintain separate profiles concerning independent agents which are available at https://www.bbb.org/

            Products & Services

            Insurance and protection: For your home; For your ride; For your life’s many sides; For your small business; For your larger business.
             
            Investing and Retirement: Annuities; Mutual funds; Exchange traded funds; Life insurance; Retirement plans.

            Business Details

            This is a multi-location business.

            Find a Location

            Nationwide has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Nationwide

                1 Nationwide Plz Columbus, OH 43215-2226

                BBB Accredited Business

              • Nationwide

                280 N High St Columbus, OH 43215-2537

                BBB Accredited Business

              • Nationwide

                1000 Yard St Bldg H Grandview Heights, OH 43212-3905

                BBB Accredited Business

              • Nationwide Insurance

                1100 Locust Street - Dept 0401 Des Moines, IA 50391

              • Nationwide

                9903 Nationwide Dr San Antonio, TX 78251

              Location of This Business
              1 Nationwide Plz, Columbus, OH 43215-2226
              BBB File Opened:
              9/1/1955
              Years in Business:
              98
              Business Started:
              1/1/1926
              Business Incorporated:
              10/1/2016
              Accredited Since:
              9/1/1955
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Nationwide Financial Assignment Company
              • Nationwide Financial General Agency, Inc.
              • Nationwide Insurance Company of Florida
              • Nationwide Property and Casualty Insurance Company
              • Nationwide Services Company, LLC
              • Nationwide Realty Investors, Ltd.
              • Nationwide SBL, LLC
              • Nationwide Sales Solutions, Inc.
              • Nationwide Trust Company, FSB
              • NBS Insurance Agency, Inc.
              • NNOV 8, LLC
              • NW Fyrebyrd, LLC
              • NW Next, LLC
              • Nationwide Agent Risk Purchasing Group, Inc.
              • Nationwide Advantage Mortgage
              • Freedom Specialty Insurance Company
              • V.P.I Services, Inc.
              • Veterinary Pet Insurance Company
              • Harleysville Insurance Company
              • Harleysville Group Inc.
              • Harleysville Life Insurance Company
              • Jefferson National Financial Corp.
              • Jefferson National Life Insurance Company
              • Nationwide Mutual Insurance Company
              • Nationwide Insurance Company of America
              • National Casualty Company
              • Nationwide Life and Annuity Insurance Company
              • Nationwide Affinity Insurance Company of America
              • Nationwide Property and Casualty Insurance Company
              • Nationwide Assurance Company
              • Nationwide Corporation
              • Nationwide General Insurance Company
              • Nationwide Indemnity Company
              • Nationwide Lloyds
              • Nationwide Mutual Fire Insurance Company
              • Nationwide Securities, LLC
              • Allied Insurance Company of America
              • American Marine Underwriters, Inc
              • Colonial County Mutual Insurance Company
              • Crestbrook Insurance Company
              • Lone Star General Agency, Inc
              • Retention Alternatives Ltd.
              • THI Holdings (Delaware), Inc.
              • Titan Insurance Services, Inc.
              • Victoria National Insurance Company
              • Allied Group, Inc.
              • Allied Property and Casualty Insurance Company
              • Allied Texas Agency, Inc
              • AMCO Insurance Company
              • Depositors Insurance Company
              • Scottsdale Indemnity Company
              • Scottsdale Insurance Company
              • Scottsdale Surplus Lines Insurance Company
              • V.P.I. Services, Inc.
              • Nationwide Financial Services Capital Trust
              • Nationwide Financial Services, Inc.
              • Nationwide Fund Advisors
              • Nationwide Fund Distributors LLC
              • Nationwide Fund Management LLC
              • Nationwide Investment Advisors, LLC
              • Nationwide Investment Services Corporation
              • Nationwide Life Insurance Company
              • NFS Distributors, Inc.
              • Olentangy Reinsurance Company
              • Registered Investment Advisors Services, Inc.
              • Nationwide Asset Management Holdings
              • National Casualty Company of America, Ltd.
              • AGMC Reinsurance, Ltd.
              • Nationwide Cash Management Company
              • Nationwide Realty Investors, Ltd.
              • Victoria Fire & Casualty Company
              • Victoria Select Insurance
              • Nationwide Retirement Solutions, Inc.
              • Titan Insurance Company
              Business Management
              • Ms. Kristie Lynch, Manager of Support Services Office of Customer Relations
              • Mr. Kirt Walker, CEO
              • Ms. Lori Rennie, VP, Enterprise Billing & Payments and Customer Relations
              • Ms. Susan Hatfield, Associate VP of Customer Relations
              • Mr. Mike Mahaffey, Executive Vice President, Customer, Strategy and Innovation Officer
              Contact Information

              Principal

              • Mr. Kirt Walker, CEO

              Customer Contact

              • Ms. Kristie Lynch, Manager of Support Services Office of Customer Relations
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              208 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/28/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              My auto insurance is auto pay. $132.04 was withdrew on 10/15/2024. I traded auto on a new one and switched insurance companies effective 10/23/2024. I have left numerous vm messages & email with agent but get no replies. I contacted Nationwide online because I keep getting transferred to the agent even when I call Nationwide direct. As you can see from email their response to my online contact with them they again say to contact agent direct. I am requesting a prorated refund for the month please. Thank you
              Read More
              Read 207 More Complaints

              Customer Reviews

              373 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Luc V

              11/08/2024

              On September 24, 2024, I requested a straightforward rollover of $9,240.73 from my 457 account with ********************** to my Vanguard account. I provided all necessary paperwork and specified the destination for the check. However, shortly after, I discovered several issues: Nationwide sent an incorrect amount, canceled an existing loan I have with them without my authorization, and failed to notify me. When I called to address this, they acknowledged the error and placed a stop order on the check.On October 14, 2024, Nationwide sent another check, but as of November 8, 2024, ******** has yet to receive it. Nationwide claims the check was cashed by a ************* does not use, yet they are unable to return my funds. Their customer service has been appalling, with representatives like Eyen ******* and **** ******* offering no real assistance or resolution despite repeated follow-ups. My funds have been tied up for over a month, preventing me from investing and causing financial loss since September 2024, with Nationwide refusing to take responsibility. I am considering legal action and want others to be aware of Nationwides mishandling and unprofessionalism.

              Nationwide Response

              11/11/2024

              We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
              Read 372 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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