Business ProfileforAll Star Fence
Current Alerts For This Business
In complaints filed at your BBB for All Star Fence, LLC, consumers are expressing issues with communication and delay in service from the business. Specifically, several consumers claim they put down 50% of the deposit and receive an estimated installation date but do not receive follow up communication. Your BBB submitted a written request to the company asking to address the pattern of complaint concerns on February 15, 2023. On March 7, 2023, your BBB received a response from All Star Fence, LLC indicating they have a new office number and will have regular office hours starting April 1, 2023. All Star Fence, LLC also stated they have refocused on communication, product delivery and scheduling issues caused by COVID.
Your BBB reviewed complaint cases filed for the business on September 12, 2023. It was determined the aforementioned customer concerns presented remain. Therefore, BBB will continue to monitor complaint activity.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1700 Bauer Ave, Dayton, OH 45420-3223
- BBB File Opened:
- 9/29/2009
- Years in Business:
- 15
- Business Started:
- 7/31/2009
- Business Incorporated:
- 7/31/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Timothy R. Lairson, Owner
- Contact Information
Principal
- Mr. Timothy R. Lairson, Owner
Customer Contact
- Mr. Timothy R. Lairson, Owner
- Ms. Amy Lairson
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
21 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mike B
5 stars12/13/2023
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