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          Quantum Health, Inc. has 1 locations, listed below.

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            Business ProfileQuantum Health, Inc.

            Private Health Services Plan

            Contact Information

            5240 Blazer Pkwy

            Dublin, OH 43017-3309

            Get Directions
            Visit Website
            Email this Business
            (800) 257-2038

            Business hours

            8:30 AM - 10:00 PM
            Business Hours
            8:30 AM - 10:00 PM
            8:30 AM - 10:00 PM
            8:30 AM - 10:00 PM
            8:30 AM - 10:00 PM
            8:30 AM - 10:00 PM
            Closed
            Closed

            Customer Reviews

            1.19/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Consumer healthcare benefits, navigation and care coordination

            Products & Services

            Consumer healthcare benefits, navigation and care coordination

            Business Details

            Location of This Business
            5240 Blazer Pkwy, Dublin, OH 43017-3309
            Email this Business
            BBB File Opened:
            7/2/2013
            Years in Business:
            25
            Business Started:
            2/1/1999
            Alternate Business Name
            • Quantum Health
            Hours of Operation

            Primary

            M:
            8:30 AM - 10:00 PM
            T:
            8:30 AM - 10:00 PM
            W:
            8:30 AM - 10:00 PM
            Th:
            8:30 AM - 10:00 PM
            F:
            8:30 AM - 10:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Kara Trott, Founder/CEO
            • Ms. Sandy Freer, Vice President Business Partner Relations
            • Ms. Kylee Sexton, Operations Excellence Specialist
            Contact Information

            Principal

            • Ms. Kara Trott, Founder/CEO

            Customer Contact

            • Ms. Kylee Sexton, Operations Excellence Specialist
            Additional Contact Information

            Fax Numbers

            • (877) 498-3046
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/23/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            On September 23rd received a Quantum Health care letter from Quantum saying I’m not compliant with *** ********* called Quantum to clear it up for over 4 hours multiple times simply to take the three person asthma quiz to satisfy their requirements! No one answered the phone I can’t fix this if they won’t answer the phone!!
            Read 3 More Complaints

            Customer Reviews

            21 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Charles B

            11/04/2024

            Absolutely a disappointing relationship. They were "hired" to provide "care coordinators" for my insurance plan. Required that I create an online account providing my cell phone number. No way to remove my cell phone number, no way to sign up if I don't have a cell phone. Can't explain why they need my cell phone, why they are acting as a middleman between my health insurance and me. What, exactly, benefit do they provide to me? Why do we have yet another company having access to my and my family's medical information?When I contacted them via telephone, their response was to transfer me to my corporate **************** where I was on hold for an extended period of time while my benefits contact tried to find a way around my concerns. My company (with me on the phone) contacted Quantum and got the run around as well.TLDR - Quantum requires you to sign up online and provide a cell phone number, no guarantees they won't sell your phone number, no promise to not call you multiple times a day.
            Read 20 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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