ComplaintsforAmerassist A/R Solutions, Inc.
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Complaint Details
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Initial Complaint
01/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I have talked to both Amerassist and ***** ****** **** about this. One tells me to call the other and I never get no where. I sent these back over a year ago, and it still got put on my credit. These hurt my teeth and made me need a root canal fixed, is why I returned them. I filed a dispute and it was removed, but then was put back in my credit report some time later. I have since disputed and now it won’t be removed, I have filed another which I am current Waiting response.Business response
01/24/2022
As General Counsel for Amerassist A/R Solutions, Inc., I have been asked to respond to the Complaint filed with your office by ****** ********.
Amerassist's records indicate that Mr. ******** signed a contract with ***** ****** **** ("***") on 11/17/19. **** referred this account to Amerassist on 8/3/20. Despite send a number of texts and emails to Mr. ********, Amerassist's representatives were unable to talk to Mr. ******** about this unpaid debt. Amerassist has marked its records to indicate that the debt is disputed and will be initiating a deletion of this debt. from Mr. ******** credit bureau file.
****** *. ********
Customer response
01/25/2022
Even though I have spoke with agents on both sides and neither knew what was going on, since they are removing it
I accept the business's response to resolve this complaint.
Regards,
****** ********
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Customer Complaints Summary
72 total complaints in the last 3 years.
8 complaints closed in the last 12 months.