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          Vacation Services International, LLC has 1 locations, listed below.

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            Business ProfileVacation Services International, LLC

            Timeshare Companies

            Additional business information

            Additional Info:
            On May 25, 2016 BBB teleconferenced with Mr. Fazenbaker to request an update of their business model and sales practices. Mr. Fazenbaker informed BBB that VSI is not currently using any third party sales and marketing organizations to sell their services. 

            According to information supplied by VSI, Extensive Travel Solutions (ETS), located in Kingwood, TX, had an agreement allowing ETS to sell the VSI exchange program as part of their timeshare packages.  According to BBB|Houston, ETS is believed to be out of business.

            BBB has identified additional resort companies that have offered VSI programs as part of their packages including:

            All Vacation Destinations in Park Ridge, IL.
            Coral Resorts in Hilton Head, SC. 
            Summerwinds Resort Services, LLC in Branson, MO

            VSI advised BBB that they do not have any affiliation with these three businesses.  All Vacation Destinations worked with R&R Venture Group and the other two businesses used VSI as well as other programs to list their clients’ properties that they are looking to rent or sell.


            See all additional business information

            Contact Information

            PO Box 119

            Friendship, OH 45630-0119

            Visit Website
            (855) 874-8785

            Customer Reviews

            4.88/5

            Average of 69 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Vacation Services International (VSI) offers an advertising outlet for timeshare owners advertise their timeshare ownership for rental or sale. VSI from time to time may offer membership service that allows consumers to exchange their timeshare for a timeshare in another location, timeshare rental services and travel benefits such as car rental and event tickets. VSI does not sell their services directly to consumers. VSI memberships are sold through third party sales and marketing organizations that conduct sales presentations at hotels and restaurants. These sales and marketing organizations may bundle VSI memberships with services from other businesses. Consumers are encouraged to check out the BBB Business Profiles for these sales and marketing businesses before making a purchasing decision. 

            Products & Services

            We offer vacation ownership rental and advertising solutions for timeshare owners.

            Business Details

            Location of This Business
            PO Box 119, Friendship, OH 45630-0119
            BBB File Opened:
            2/20/2013
            Years in Business:
            13
            Business Started:
            5/9/2011
            Business Incorporated:
            5/9/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • VSI
            Business Management
            • Mr. Joshua Fazenbaker, President
            Contact Information

            Principal

            • Mr. Joshua Fazenbaker, President
            Additional Contact Information

            Fax Numbers

            • (855) 409-0342
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Timeshares

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/03/2023

            Complaint Type:
            Order Issues
            Status:
            Resolved
            10/4/2022 Contract to sell our timeshare. We were told timeshare should sell quickly due to it being close to Christmas. $299 was collected. No communication on how sale was going has ever been discussed to us, I have had to reach out to see how thing were going and response was very poor or none at all. I had tried to post pictures on their site which have still not been approved so they have not even been posted which was months ago. I last reached out April 5th and still have had no response from company. I want a full refund on my $299 as they are not doing anything for the sale of my timeshare.
            Read More
            Read 1 More Complaints

            Customer Reviews

            69 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cheryll L

            11/06/2024

            This company is awful!They took my money, saying they have a high success rate in selling timeshares. This is absolutely not true!!All I did was lower the price time and time again. Now, I haven't heard from them in 3 years. They are a SCAM and FRAUD.

            Vacation Services International, LLC Response

            11/08/2024

            We are sorry to hear that there hasn't been interest in the purchase of your ownership and that we have not been able to move it as of yet. There are many factors that go into the success of one ownership over another. We have tried to call you and also email you. The email would have come from ************************* so please respond so that we can speak to you about a resolution.
            Read 68 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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