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          American Publishers, LLC has 1 locations, listed below.

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            Business ProfileAmerican Publishers, LLC

            Subscription Agents
            BBB accredited business

            Additional business information

            Additional Info:
            American Publishers does not market to individuals, they work with schools for fund-raising purposes.

            Contact Information

            2401 Sawmill Pkwy Ste 6

            Huron, OH 44839-2284

            Get Directions
            Visit Website
            (800) 284-9711

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/1977

            Years in Business: 114

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2401 Sawmill Pkwy Ste 6, Huron, OH 44839-2284
            BBB File Opened:
            1/1/1956
            Years in Business:
            114
            Business Started:
            1/1/1910
            Business Incorporated:
            12/31/2008
            Accredited Since:
            6/1/1977
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            10
            Alternate Business Name
            • Funderworks
            Related Businesses
            Business Management
            • Ms. Jennifer Sorrell, Director
            Contact Information

            Principal

            • Mr. Michael Borchetta, Owner
            • Ms. Jennifer Sorrell, Director

            Customer Contact

            • Mr. Michael Borchetta, Owner
            • Ms. Jennifer Sorrell, Director
            • Ms. Chrissy Hines, Customer Service Supervisor
            Additional Contact Information

            Fax Numbers

            • (419) 621-4300
              Primary Fax
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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/03/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Funderworks did a fundraiser for my daughter's school. I ordered a magazine for my child on 9/29/23. I still haven't received it and they keep giving me the runaround that it takes so many weeks. This is ridiculous. At this point I want my money back and an apology. I probably have over 20 emails with excuses from "****************" from customer service. On their website they say they are accredited by the Better Business Bureau. Please help!!!
            Read More

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Kim D

            09/01/2023

            Had to call customer service as website did not allow ordering 2 items at once. I was told the items came from different places and had to be ordered separately...so that would be 2 different shipping costs as they cannot be combined. They also charge a 'one-time transaction fee' but it was showing up on each item that I tried to order. I finally decided to just give a donation instead of getting 2 gifts. I would rate the website a '2'. In this age of online ordering, this site is definitely way behind.

            American Publishers, LLC Response

            09/06/2023

            Due to the nature of our business, we offer many different product lines that are supplied and shipped by various partner companies. For this reason, a customer may need to visit separate storefronts in order to view or select from the variety of product lines a school may be offering during their program. Each of these individual companies has different modes of delivery and fulfillment of orders, which is why the option to combine items across product lines isn't available. The transaction fee is a one-time fee charged to each purchasing customer, identified for future purchases via the customer's email address. If the fee were to be charged more than once for any particular reason, customers may contact our customer service team for assistance in refunding the additional charge. Our customer service team is available Monday-Friday 8am-5pm, EST, through our support page: support.funderworks.com.

            Local BBB

            BBB Serving Northwest/West Central Ohio and Southeast Michigan

            More Info on Local BBB

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