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          Find a Location

          NVP Warranty has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileNVP Warranty

            Auto Warranty Plans
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5755 Granger Rd Ste 205

            Independence, OH 44131-1455

            Visit Website
            Email this Business
            (888) 270-5835

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            Customer Reviews

            2.64/5

            Average of 78 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            49 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/19/2022

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            NVP Warranty offers a variety of extended warranties for pre-owned vehicles.

             

            Products & Services

            * Auto Warranty Plans

            * Vehicle Service Contracts

            The company offers contracts with 24/7 roadside assistance & rental car reimbursement.

            Business Details

            This is a multi-location business.

            Find a Location

            NVP Warranty has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5755 Granger Rd Ste 205, Independence, OH 44131-1455
              Email this Business
              BBB File Opened:
              9/11/2015
              Years in Business:
              9
              Business Started:
              1/29/2015
              Business Incorporated:
              11/10/2014
              Accredited Since:
              3/19/2022
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Richard Gesler, Chief Operating Officer
              Contact Information

              Principal

              • Mr. Richard Gesler, Chief Operating Officer

              Customer Contact

              • Mr. Richard Gesler, Chief Operating Officer
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              49 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/16/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased a NVP warranty on 8/8/2023, exclusionary plan, covers all repairs and anything required to perform repair. Having engine issues with my truck and NVP is refusing to cover all the repair needed. Due to All Data's lack of information on labor to cover total repair. The repair shop and I have communicated with them multiple times and they only want to cover 10.5 hours of a 26-hour repair. I am being advised that I have to pay out of pocket $3,953 when I have a $200 deductible. I paid $2,949 for the exclusionary plan 24 months/30,000 miles also including wear/tear.
              Read More
              Read 48 More Complaints

              Customer Reviews

              78 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Erika J

              10/25/2024

              Absolutely worthless. Do NOT waste your money on this extended warranty. Their contract is so finely crafted to just protect THEM! Makes it sound as if so much is covered, and when the time comes for the use of the policy, all of a sudden it's one of their 100 loopholes to not actually cover a THING! I will be asking for a refund and I already see they even fight their poor victims on that request. I'll seek legal action if I have to. A bunch of crooks.

              NVP Warranty Response

              10/28/2024

              Good morning,

              We are unable to locate your contract or any claims based on the information provided in this review. Please provide us with the last 6 digits of your VIN, or call us at ************ and we will be happy to assist. We look forward to offering more clarity on this matter as we have responded to this review on google also.
              Read 77 More Customer Reviews

              Local BBB

              BBB Serving Greater Cleveland

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