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          Find a Location

          Virginia Tile Company has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Virginia Tile Company

              4749 Spring Rd Independence, OH 44131-1025

            • Virginia Tile Company

              28320 Plymouth Rd Livonia, MI 48150-2790

            • Virginia Tile Company

              4700 Richmond Rd. Suite 500 Warrensville Heights, OH 44128-5984

            Business ProfileVirginia Tile Company

            Ceramic Tile Manufacturers
            Multi Location Business

            Contact Information

            4749 Spring Rd

            Independence, OH 44131-1025

            Visit Website
            (216) 741-8400

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 96

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Virginia Tile Company has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Virginia Tile Company

                4749 Spring Rd Independence, OH 44131-1025

              • Virginia Tile Company

                28320 Plymouth Rd Livonia, MI 48150-2790

              • Virginia Tile Company

                4700 Richmond Rd. Suite 500 Warrensville Heights, OH 44128-5984

              Location of This Business
              4749 Spring Rd, Independence, OH 44131-1025
              BBB File Opened:
              2/24/2006
              Years in Business:
              96
              Business Started:
              1/1/1928
              Business Management
              • Mr. William Stephenson, President
              • Mr. Mark Ott Sr., Vice President
              • Ms. Joan Morrison, Manager of Human Resources
              • Mr. Greg Sott, Branch Manager
              Contact Information

              Principal

              • Mr. William Stephenson, President
              • Mr. Greg Sott, Branch Manager

              Customer Contact

              • Mr. Greg Sott, Branch Manager
              Additional Contact Information

              Fax Numbers

              • (734) 421-0944
                Primary Fax
              • (216) 749-6510
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/26/2023

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              On 7/19/23 under order #****** I ordered tile and accessories for a bathroom remodel. The sales rep ordered the incorrect size jolly edge trim 5/16" vs 1/2". When I returned the incorrect size items I was charged a 25% handling fee. When I told the sales rep it was her mistake she said she would pass the information on to the regional sales manager who would get back to me. I also wanted to return the grout that my contractor was not comfortable using. I was told they do not take grout back. This was not disclosed to me on the original invoice nor was I told this at the point of sale. I was charged 40.00 handling charge and refused return of the grout at a cost of 64.00. I have not heard back from the company since.

              Customer Reviews

              0 Customer Reviews

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              Local BBB

              BBB Serving Greater Cleveland

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