We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Quality Mechanical Services has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileQuality Mechanical Services

            Heating and Air Conditioning

            Contact Information

            906 W Lima St

            Kenton, OH 43326-1055

            Get Directions
            Visit Website
            (419) 675-2518

            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This firm offers heating and A/C sales and services, plumbing and electrical contracting, and fireplaces.

            Business Details

            Location of This Business
            906 W Lima St, Kenton, OH 43326-1055
            BBB File Opened:
            10/10/2000
            Years in Business:
            24
            Business Started:
            9/1/2000
            Business Incorporated:
            8/29/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            3
            Alternate Business Name
            • Quality Electrical & Mechanical, Inc.
            Contact Information

            Principal

            • Mr. Robert L. Hare, Jr., President

            Customer Contact

            • Mr. Robert L. Hare, Jr., President
            • Mr. Mike Erman, Manager
            • Ms. Stacey Dye, Office Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/05/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Had HVAC unit installed and job was incomplete. There was some sealant/caulk around the connection to the house that was knocked loose that should have been replaced and was not. **** *. claimed this didn't happen, but he was not there. Claims that it was too cold to calibrate the unit so I cannot use it until calbrated??? Heat and air??? I asked for demonstration on how the system worked and I got "there's a manual on your counter." Warranty? Is that in the manual? It is pretty simple that I want a system that works with customer service that is respectful. **** * is not respectful and is condescending.
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brandon S

            12/18/2023

            A guy pulled a knife on me Tuesday 12.12.23 and i went to HR, which has a ZERO TOLERANCE in violence. I went in Wendsday and told them what had happened all for them to pretty much said I aggressive and agitated. Which I was a little but never was disrespectful. HR pretty much said they dont have the story so they dont know who to beleive. When I in fact has a witness there. Im sure the witness said what happened but they twisted it to make their own story. So I decided to call off the following day since all this is just a little much. I receive a call from my "boss" or whoever this guy is saying that quote above. He pretty much said to not come back but yet I quit.. So lets bring this wack a** company to a place where it belongs. Any help in this will help justify it a little but for now this company is winning and for no reason.Here are the screenshots of the conversation:***************************************************************************************
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Northwest/West Central Ohio and Southeast Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.