Business ProfileforHead for Orlando, LLC
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 985 Kentucky Cir, Marysville, OH 43040-7094
- BBB File Opened:
- 11/10/2004
- Years in Business:
- 20
- Business Started:
- 1/1/2004
- Hours of Operation
Primary
- M:
- 9:00 AM - 7:00 PM
- T:
- 9:00 AM - 7:00 PM
- W:
- 9:00 AM - 7:00 PM
- Th:
- 9:00 AM - 7:00 PM
- F:
- 9:00 AM - 7:00 PM
- Sa:
- 9:00 AM - 7:00 PM
- Su:
- 9:00 AM - 7:00 PM
- Business Management
- Ms. Melodie Pullen, Owner
- Mr. John Pullen, Co-owner
- Contact Information
Principal
- Ms. Melodie Pullen, Owner
Customer Contact
- Ms. Melodie Pullen, Owner
- Additional Contact Information
Phone Numbers
- (877) 644-9407Other Phone
- (614) 285-7106Other Phone
- (877) 644-9407
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unresolved
My family and I rented a couple of properties Sept 1st through 5th, about 9 homes at **** ******** **, Davenport, FL 33837. We had 15 adults in the home.
This home was not in any condition to be rented out especially with children. We reported several issues with this home: refrigerator broken, ants, roaches and bed bugs, bathrooms were not clean, floors were nasty. We sent photos of these issues. We were told someone from housekeeping would give us a call but they didn't.
Due to bed bugs, the trip ended a day early as nobody was comfortable staying in the house as 1 adult and 2 children had bites
I have shown my call log and sent pics to the owner. I have video of this entire home. I provided evidence but the company is lying saying there was no evidence of bed bugs. They state the issues were not there per their investigation.
We were charged a cleaning fee as well on property that was not clean.
Please provide me a way to show video and all the pictures I have on this residence to show proof, and for other renters to beware of the kind of houses being rented.
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
christine p
1 star07/13/2023
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