Business ProfileforFrame's Pest Control, Inc.
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Frame’s Pest Control is and always has been a family-owned and focused business; dedicated to giving the best pest control experience in the industry.
In 1972, Shorty and Mary Ellen Frame, a navy veteran from Southeast Michigan and a farmer’s daughter from Northern Ohio, took their tree servicing business and converted it into Frame’s Pest Control, a full-service pest control company formed in their backyard. While grandkids ran through the yard, Shorty, Mary Ellen, their kids and their found-family of employees, turned Frame’s into the largest family-owned pest control companies in the area.
After decades of hard work, Shorty and Mary Ellen prepared to retire. They took that opportunity to pass Frame’s Pest Control to their kids, who continued to grow and expand the business, servicing areas as far as southeast Michigan, and northern Ohio. As they developed the business, they outgrew the family backyard, leading to a move to our current headquarters in Sylvania, OH. When the grandkids became old enough, they started helping out in the field and at the office, doing everything from pulling hoses to filing paperwork. Some eventually became service technicians and office managers.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 4947 Alexis Rd, Sylvania, OH 43560-1647
- BBB File Opened:
- 6/20/1988
- Years in Business:
- 53
- Business Started:
- 1/1/1971
- Business Incorporated:
- 5/30/1980
- Accredited Since:
- 11/20/1996
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 35
- Alternate Business Name
- Frame's Pest & Wildlife Control
- Frame Pest Control Inc.
- Hours of Operation
Primary
- M:
- 8:30 AM - 4:30 AM
- T:
- 8:30 AM - 4:30 AM
- W:
- 8:30 AM - 4:30 AM
- Th:
- 8:30 AM - 4:30 AM
- F:
- 8:30 AM - 4:30 AM
- Sa:
- By Appt. Only
- Su:
- By Appt. Only
- Business Management
- Mr. William (BJ) Gall, General Manager
- Mr. Derrick Case, Owner
- Mr. Eric Toth, CIO
- Contact Information
Principal
- Mr. Derrick Case, Owner
Customer Contact
- Mr. Derrick Case, Owner
- Additional Contact Information
Fax Numbers
- (419) 754-2116Primary Fax
Phone Numbers
- (419) 636-5911Other Phone
- (419) 784-0155Other Phone
- (419) 754-2116
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Todd S
5 stars11/06/2024
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