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Find a Location

Timber Creek Structures has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Timber Creek Structures

      3843 Youngstown Rd SE Warren, OH 44484-2836

    • Timber Creek Structures

      3903 Belmont Avenue Youngstown, OH 44505

    Business ProfileforTimber Creek Structures

    Shed Builder
    Multi Location Business

    Current Alerts For This Business

    Alert:
    BBB files indicate that this business has a pattern of complaints. Consumers that had placed their orders and paid in full either did not receive their order at all or they did not receive it in a timely manner. BBB submitted a written request on February 21, 2024, to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response. As of today, April 3, 2024, BBB has had no response.

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    State of Ohio vs. Timothy Dotson dba Timber Creek Stuctures
    Timothy Dotson, owner of Timber Creek Structures, was sued by the Attorney General of Ohio on October 1, 2024, for violations of the Consumer Sales Practices Act, including failure to deliver goods, unfair contract language, unfair restocking fees, poor customer service, failure to provide refunds, and violation of the assurance of voluntary compliance.

    This case is ongoing.

    BBB reports on known government actions involving a business' marketplace conduct. 
    See all additional business information

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 71 Customer Reviews

    Customer Complaints

    200 complaints closed in last 3 years

    40 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Timber Creek Structures has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Timber Creek Structures

        3843 Youngstown Rd SE Warren, OH 44484-2836

      • Timber Creek Structures

        3903 Belmont Avenue Youngstown, OH 44505

      Location of This Business
      3843 Youngstown Rd SE, Warren, OH 44484-2836
      BBB File Opened:
      12/2/2019
      Business Incorporated:
      8/19/2019
      Type of Entity:
      Corporation
      Business Management
      • Mr. Tim Dotson, Owner
      Contact Information

      Principal

      • Mr. Tim Dotson, Owner

      Customer Contact

      • Mr. Tim Dotson, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      200 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      71 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bradon W

      1 star

      09/29/2024

      9/28/24 Marked my 18th week of waiting for my 12x20 shed. I was foolish enough to pay up front, I saw sheds being built and didn't think anything was off. I was given a 4-12 wk window due to a memorial day sale they were running. I thought that was reasonable at the time, ***** said if I don't hear anything in 10wks to call him and he would give me a phone number to call. I called and it went to a call center, the call volume of complaints is probably too large for their "office staff" to handle. Each time they would call back I would get the same response, "I'll ask him when he plans to get your shed in the build schedule". At wk15 I started expressing my frustration about this being a scam. Magically I got a text saying someone would contact me Monday morning, the next day I got a text stating I was on schedule for delivery the week of the 23rd. 9/23/24 I went to the "factory" and indeed they were building sheds and putting them on carriers, I was promised my Shed would get built that week. Thursday I heard nothing, called the response I got was oh I don't know what happened we'll have to ask him what the plan is. Friday I called again to see what the "plan was" This time no promise just hopefully in a week or 2. On my visit I was told it would only take a day to build mine, roughly 5 a day are built. about 450 units could be built in 18wks. *************************************************************** I want either my Shed or a full refund in 2 wks as he is in violation of the above code. I am entitled to my full refund in 2wks not the 8-12 wks I was told over the phone.

      Local BBB

      BBB of Mahoning Valley

      BBB Reports On

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