We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Ground Zero Storm Shelters has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileGround Zero Storm Shelters

            Storm Shelters

            Contact Information

            4600 Independence

            Perry, OK 73077-9137

            Visit Website
            Email this Business
            (580) 336-1351

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company sells and installs tornado shelters and saferooms.

            Business Details

            Location of This Business
            4600 Independence, Perry, OK 73077-9137
            Email this Business
            BBB File Opened:
            7/13/2009
            Years in Business:
            25
            Business Started:
            1/1/1999
            Business Started Locally:
            1/1/1999
            Business Incorporated:
            1/1/1999
            Type of Entity:
            Corporation
            Number of Employees:
            60
            Alternate Business Name
            • Ground Zero Shelters, Inc.
            Business Management
            • Mr. Richard Crow, President
            Contact Information

            Principal

            • Mr. Richard Crow, President
            Additional Contact Information

            Fax Numbers

            • (580) 336-1356
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/24/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This unit leaked and filled with water. Ground Zero Shelters claims it was my fault. The unit was bone dry and clean until it leaked. The owner also threatened me with legal action if I left a negative review. There was water present in the hole that they installed the unit into. I asked specifically if it would caused problems and they said no it will never leak. They also assured me that the warranty would cover any issues. Years later the warranty has been denied. I feel that I was lied to and preyed upon by wanting to protect my family from tornados.
            Read More
            Read 4 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jimmy R

            06/15/2024

            My below ground shelter developed leaks and Ground Zero Shelters refused to honor the lifetime warranty. They assured me it would never leak hence the warranty. The owner said I did not maintain it which is confusing it was clean and dry until the day it filled up with water. The owner also threatened to *** me for Libel if I left a negative review. This is the worst money I have ever spent...

            Ground Zero Storm Shelters Response

            06/17/2024

            *******, The lifetime warranty to the original home owner, does not cover improper maintenance. Maintenance includes but not limited to, cleaning the shelter, touching up paint, keeping salt off of the shelter, and keeping the shelter dry from moisture such as high humidity etc. The warranty does not cover shelter replacement if that is required. Your shelter was altered without approval, leading to further water damage. This caused the shelter to be unrepairable and is now a replacement would be required. Thank you for your review.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau Serving Central Oklahoma

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.