Business Profilefor21 Threads Apparel
Current Alerts For This Business
BBB files indicate a pattern of consumer complaints filed against this business. Consumers primarily report concerns around delivery issues, customer service issues, and refund or exchange issues. Specifically, Consumers allege that the business is either late on the delivery of products or fails to deliver products. Several complainants stated they did not receive the full order or received the incorrect shirts. This resulted in consumers not receiving the merchandise before their event. Consumers also allege that upon not receiving the product and requesting a refund, they do not hear back from the company. Additionally, consumers allege the business fails to provide promised assistance or support for products or services. They also mention that there is no customer service phone number to contact the business, they must email them and await a response.
BBB notified the business of this pattern on February 6, 2018 and is awaiting response.
Additional business information
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- Springfield, OR 97477
- BBB File Opened:
- 12/1/2017
- Years in Business:
- 7
- Business Started:
- 3/10/2017
- Business Management
- Mr. Business Owner, Owner
- Contact Information
Principal
- Mr. Business Owner, Owner
Customer Contact
- Mr. Business Owner, Owner
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Scott M
1 star01/25/2024
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