Business ProfileforSeven Seas Pools and Spas

I wish I would of researched better, bought a pool and a jacuzzi at the same time ! Pool installation was a nightmare and contractors were a joke and not researched by the company thoroughly. They came to my home as a family affair and very unprofessional and left my pool and accessories in disarray , the mess was unbelievable!!!! Had several issues with the pump , first the installers tried to cover up that the pump was cracked then tried to conceal it with pipe dope. Then we found out the pump was not big enough for our pool! Headache!! Then we paid for them to close our pool ! Ugh, big mistake!!! Had them come over twice to close correctly. Nope , dont bother! Save your money with this company and stay far away! Valley Pools is my go too now. Update: A third service call was made due to the cover coming off again . This time a new tarp was put on over the existing tarp that was not removed from the pool. They then added more filled pool Antifreeze jugs to weight the tarp down which to my understanding, jugs should never be used , it may cause corrosion to the walls, and rip the cover. They then proceeded to use the pool cover seal which the two men looked confused on how to apply the seal ,as I watched them read the instructions on the box. Approximately a week after the seal wrap was put on , it completely came off. This is absolutely unacceptable and frustrating to have to make yet a fourth service call to get the job done correctly which has been paid in full. Called and spoke with **** and was told that they would not service us unless we deleted this review. Threats in return for your service , No Thank you !!!! Unprofessionalism at it best! Good job Seven Seas.