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          Find a Location

          Five Below has 102 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Five Below

              701 Market St Ste 100 Philadelphia, PA 19106-1533

            • Five Below

              4127 State Highway 28 Sheboygan Falls, WI 53085

            • Five Below

              4816 Ridge Rd. Brooklyn, OH 44144

            • Five Below

              575 Linmar Lane Suite A070 Johnson Creek, WI 53038

            • Five Below

              459-09 College Blvd Oceanside, CA 92057

            Business ProfileFive Below

            Personal Shopper
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            701 Market St Ste 100

            Philadelphia, PA 19106-1533

            Get Directions
            Visit Website
            (215) 546-7909

            Customer Reviews

            1.3/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            Five Below has 102 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Five Below

                701 Market St Ste 100 Philadelphia, PA 19106-1533

              • Five Below

                4127 State Highway 28 Sheboygan Falls, WI 53085

              • Five Below

                4816 Ridge Rd. Brooklyn, OH 44144

              • Five Below

                575 Linmar Lane Suite A070 Johnson Creek, WI 53038

              • Five Below

                459-09 College Blvd Oceanside, CA 92057

              Headquarters
              701 Market St Ste 100, Philadelphia, PA 19106-1533
              BBB File Opened:
              12/23/2009
              Business Management
              • Ms. Linda Moser, Director of Customer Relations
              Contact Information

              Principal

              • Ms. Linda Moser, Director of Customer Relations

              Customer Contact

              • Ms. Linda Moser, Director of Customer Relations
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/24/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I went into the 5 below store (***** ******************* Redlands Ca *******  I purchased 1 item which happens to be a food item. I immediately noticed I was charged sales tax which food items are exempt from sales tax. To top off the tax was 8.75% way higher than Ca sales tax 7.75% I immediately brought this to an employees attention and they said there was nothing they could do about it. I’m not too upset about 0.44 cents extra I paid but realized I shop here a lot this adds up along with the other customers. I have to wonder what exactly is this company doing with the 1% over tax rate and charging tax on items they themselves will not be paying taxes on. Just curious if anyone else has noticed this.
              Read More
              Read 31 More Complaints

              Customer Reviews

              20 Customer Reviews

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              Most Recent Customer Review

              Anneka Y

              11/02/2024

              Hate to say it but the five below in lacrosse wi is horrible. Messy all the time. Product is cluttering up the aisles and falling off the shelves. Product on the floors and not in their right place on the shelves. The employees yell across the room at each other while being in front of customers and give **** looks to their customers. Not to mention they hire people who hurt kids as managers. Thats real bad for business when ur trying to attract teens and kids to your store. I hope they change soon hate to see the store shut down because of bad business.
              Read 19 More Customer Reviews

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