ComplaintsforCredit Management Company

• Initial Complaint

  10/29/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  The nature of the dispute is due to a company Ive settled a debt with over 10 years ago, the debt was removed from my credit and they still continue to apply the debt to my credit despite having had them removed on multiple occasions. I go through this every 2-3 years and I am tired of playing this game with them. Ive offered to settle it and they refuse to negotiate with me, they won't even offer payment plans either. Then they will cancel the inquiry once I dispute it, and proceed reapply it as a new collection new every few years and the amount is always different.

  Business response

  11/08/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into **** ******* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to **** directly and encourage them to contact us at ************ if we can be of further assistance.  Thank you.

• Initial Complaint

  10/28/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have a derogatory report on my Credit Report from Credit Management Company. This is a scam I believe. I have called this company and they cannot connect my phone number with any collections on file, yet they put a **** on my credit for $1400.00 and I have no idea what this is!!!! I see tons of complaints on this company and want this dealt with immediately. I want it off my credit report. Who can do this and then cant find a file to match the collection on me jeeeez! Please do something about this company. Its obviously a scam!

  Business response

  11/08/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** ********** claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to ****** directly and encourage her to contact us at ************ if we can be of further assistance.  Thank you.

• Initial Complaint

  10/25/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I recently discovered a debt collection notice on my Experian account without any prior billing or notification. Upon contacting the collection agency, I was informed of an alleged debt for an ER visit on August 12, 2023. They provided details of a creditor named ******** **** SVCS *********** ** and directed me to their billing department. I was then forwarded to ************************** in ***********, where I was assured that I have no outstanding balances or debts for this visit or any other.On September 16, I contacted the collection agency along with my medical insurer. They advised me to send proof that I have no outstanding bills with the creditor. I sent the itemized bill from *********** for the August 12 visit to the collection company on both September 16 and September 20, but received no response. Additionally, my attorney sent them a letter on September 26, again without any reply.I believe this situation may be in violation of the No Surprises Act, which protects patients from unexpected medical bills and balance billing. I kindly request that this erroneous debt be removed from my credit report, as I have paid all my bills in full.

  Business response

  11/05/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ******* ********* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to ******* directly and encourage them to contact us at ************ if we can be of further assistance.  Thank you.

  Customer response

  11/06/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  The emergency room visit took place at ******************** in ***********. I provided the hospital with my updated address, and weve been in communication about any outstanding bills multiple times prior.
  Given these interactions, Im concerned about both **** and the hospitals efforts to notify me regarding the debt. The actions taken seem to conflict with the protections outlined in the No Surprises Act, enacted by the *************** in 2022. Additionally, this erroneous collection process has impacted my credit score, causing undue stress and discomfort.
  I reserve the right to pursue legal action against CMC to seek compensation for the damages caused by this mismanagement.
  
  Regards,
  
  ******* *******

• Initial Complaint

  10/18/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am urgently reaching out to address the inaccuracies on my credit report caused by the unauthorized sharing of my personal information with credit bureaus, which has led to significant financial and emotional distress.According to 15 USC 1681 Section 602, I am entitled to financial privacy, and I expect my information to be handled with the utmost confidentiality.Additionally, 15 USC 1681 Section 604(a)(2) states that a consumer reporting agency cannot disclose account information without my explicit consent, which I have not granted.The discrepancies tied to CRDMGMCOMP have negatively impacted my financial situation and require immediate correction.Also, I want to highlight that 15 USC 1666(b) prevents creditors from marking credit card payments as late under certain **************** account details are as follows for your reference: Account Number: ******** I urge a comprehensive review of my account and prompt correction of these errors, ensuring full compliance with federal laws.Failure to address these concerns promptly may result in legal action. I appreciate your immediate attention to this issue.Sincerely,****** ********

  Business response

  10/23/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** ********** claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to ****** directly and encourage them to contact us at ************ if we can be of further assistance.  Thank you.

• Initial Complaint

  10/13/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This company placed a random medical collection today, 10/13/2024. This does not belong to me. I have lived in ********** since 2017. It is illegal in the state of California to place medical debt on a credit report. I do not and have not lived or even visited the state of *******. I am demanding the immediate removal of this erroneous medical debt.

  Business response

  10/29/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into **** *******' claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to **** directly and encourage her to contact us at ************ if we can be of further assistance.  Thank you.
  
  

• Initial Complaint

  10/11/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am writing to dispute the collection account opened by **********************. I have no record of this debt and have not previously been contacted by your agency regarding this account. Additionally, I am concerned that this collection account may involve information about my medical records. I did not authorize access to my medical records under *********************** Portability and Accountability Act), and it is a violation of my rights if this information has been accessed without my consent. Please provide verification of this debt and any related documentation. If you are unable to validate this debt or prove authorization to access my medical records, I request that you remove this account from my ********************** report and inform the credit bureaus to update my records accordingly. I would appreciate written confirmation of your receipt of this dispute and the outcome of your investigation. Thank you for your prompt attention to this matter. Sincerely, ****** ****

  Business response

  10/29/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** ******** ******** claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to ****** directly and encourage her to contact us at ************ if we can be of further assistance.  Thank you.
  

• Initial Complaint

  10/05/2024

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I am not liable for this this debt with credit management company, I do not have a contract with the company, and they did not provide me with the original contract as I requested.Please delete these items IMMEDIATELY!These accounts should not be furnished on my consumer reports they are in VIOLATION !! Under , 15 U.S code ****b - Permissible purposes of consumer reports (a) IN GENERAL Subject ton subsection (c) any consumer reporting agency may furnish a consumer report under the following circumstances and no other: (2) In accordance with the WRITTEN CONSENT of the consumer to whom it relates. I never gave any consumer reporting agency WRITTEN CONSENT to report anything on my consumer which violates my rights as a federal protected consumer . NO CONSENT IS IDENTITY THEFT . As a consumer I am demanding the deletion of the accounts listed IMMEDIATELY!!

  Business response

  10/15/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into Zajahnee Freeman's claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to Zajahnee directly and encourage them to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

  Customer response

  10/16/2024

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID 22385853, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  Zajahnee Freeman

• Initial Complaint

  10/03/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  2 collections were added to my husbands credit for the same amount of $1400.00 each. He has called multiple times to find out what these were for, and finally received an answer today. The first thing asked is, if his name was (BLANK) and if he social was (***-**-****), and proceeded to read off his whole social. She said she needed to verify his identity. He told her that she was being recorded and she hung up. He called back and asked for a supervisor, and was put on hold then hung up on. The will not tell us what these charges are. They are providing personal information before verifying identity. This is illegal.

  Business response

  10/15/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** Head's claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to ****** directly and encourage her to contact us at ************ if we can be of further assistance.  Thank you.

• Initial Complaint

  10/02/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Receive a bill from a collection agency.I am unaware that there is a debt. I am unaware of why this amount is due and why . your bill does not include a breakdown of any fees or my signature of contract from the provider. Additionally, I am allowed under the **************** Portability and Accountability Act (HIPAA) to protect my privacy and medical records from third parties.Please remove this medical bill from collections so it is not reported to collection agencies as it is against ***** to share my private medical information.

  Business response

  10/11/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into ****** ********* claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to ****** directly and encourage her to contact us at ************ if we can be of further assistance.  Thank you.

• Initial Complaint

  09/27/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am disputing this credit card company as they state I have a collections owed to them of $603. When I spoke with them on the phone they stated it was because of a Hospital charge from 11/22 at Advent Health in Celebration. They stated it was a separate charge from the doctor itself and not from the hospital and that is why it would not show up on a hospital bill. This does not sound correct to me. I called the hospital in question and they state that they did not have a third party ****** during this time and that I did not even visit the hospital during the time in question. They also stated my bill was paid in full and did not owe anything. I believe this company is a scam. I have seen their reviews and note that they are doing similar things for many other people. I need to have this collections taken off of my report. And they need to be investigated for their scams. I have attached my billing details stating my hospital stay in october of 2022 and that it was paid in full for proof.

  Business response

  10/04/2024

  Credit Management Company takes all complaints very seriously and as such has preformed a thorough investigation into Sydney Holmes' claims.  Unfortunately, we are unable to provide a substantive response on a public facing platform, such as this.  However, we have responded to Sydney directly and encourage her to contact us at 888-677-5049 if we can be of further assistance.  Thank you.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩