Business ProfileforWellSpan Health

July 21, 2022 I took my daughter, *********************, to a Wellspan East York Urgent Care facility with ear complaint, for which we were billed over $300, which we paid. Despite noting both an inner and outer ear infection, they gave her only ear drops. No surprise that the following day her ear was worse. I called the urgent care location 7/22 to follow-up, and instead of calling in an RX like they SHOULD HAVE DONE ON THE SPOT, CONSIDERING IT SHOULD HAVE BEEN ISSUED THE PREVIOUS DAY, they told me to take her to the ER, where we were seen and billed $1,500 + $157 for ER visit and MD fees respectively (acct #********, visit date 7/21 and 7/22). First, there is the neglect of medical treatment on behalf of the urgent care. Then there is the additional pilfering of money by sending us to the ER UNESCESSARILY. Finally, there is the actual ER BILL, which is OUTRAGEOUSLY OUT OF PROPORTION TO THE COMPLAINT, the attention we received, and the amount of time they spent with us (less than 5 minutes). I am especially outraged that they did NOT do their due diligence and call in a prescription as soon as it became clear their initial treatment recommendations were NOT working, instead opting to pilfer more (and an exorbitant amount at that) money out of us. That's doctors NOT DOING THEIR JOB. This is NOT MEDICAL CARE... IT'S BAD BUSINESS.