Business ProfileforAshley Furniture Homestore

We purchased a living room set back in May, however, it took up to 14 weeks before it was delivered. We paid over $6,000 for this set in cash. The first time we received it in Oct. 2023, it was tour in a few spots, we sent it back. The second time, it was ripped on the loveseat, so we sent it back again. After calling the Greenville, NC store, requesting for the distribution center, to please have the delivery guys keep the furniture in the manufactory box. We were finally able to get quality furniture delivered. It was a mistake that we chose to give Ashley another chance. Our online purchase of a bedroom set included nightstands that arrived via *** during the first week of the order. The furniture was delivered on November 4, 2023. The back of the dresser was damaged, and a board was placed on it, the delivery guy admitted that it had been spray painted, and the headboard was scratched. I was told that it takes four weeks before the manufactory sends a new dresser and headboard. No one has offered us an apology. I believe we should be offered a discount of something for the inconvenience. Why are we paying for delivery if the products are not wrapped at all on the truck, which can cause damage to the furniture? I believe that all furniture should stay in the box until it gets delivered.