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          Find a Location

          Comdata Corporation has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Comdata Corporation

              5301 Maryland Way STE 100 Brentwood, TN 37027-5595

              BBB Accredited Business

            • Comdata Corporation

              PO Box 100647 Atlanta, GA 30384-0647

            • Comdata Corporation

              5301 Maryland Way Ste 100 Brentwood, TN 37027-5595

              BBB Accredited Business

            • Comdata Corporation

              5301 Maryland Way Brentwood, TN 37027-5595

              BBB Accredited Business

            Business ProfileComdata Corporation

            Credit Card Processing Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5301 Maryland Way STE 100

            Brentwood, TN 37027-5595

            Get Directions
            Visit Website
            (615) 370-7000

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            Customer Reviews

            1.21/5

            Average of 87 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            274 complaints closed in last 3 years

            74 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/13/2002

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            The company provides transaction and information services for commercial fleets, merchants, retailers and government agencies.

            Business Details

            This is a multi-location business.

            Find a Location

            Comdata Corporation has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Comdata Corporation

                5301 Maryland Way STE 100 Brentwood, TN 37027-5595

                BBB Accredited Business

              • Comdata Corporation

                PO Box 100647 Atlanta, GA 30384-0647

              • Comdata Corporation

                5301 Maryland Way Ste 100 Brentwood, TN 37027-5595

                BBB Accredited Business

              • Comdata Corporation

                5301 Maryland Way Brentwood, TN 37027-5595

                BBB Accredited Business
              Headquarters
              5301 Maryland Way STE 100, Brentwood, TN 37027-5595
              BBB File Opened:
              7/24/1970
              Years in Business:
              55
              Business Started:
              8/1/1969
              Business Started Locally:
              8/1/1969
              Business Incorporated:
              9/30/1969
              Accredited Since:
              9/13/2002
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Comdata Business Fleet Services
              • Comdata Network
              Business Management
              • Ms. Kelli Caston, Director of Operations
              • Ms. Netcha Rodriguez, Vice President of Operations
              • Ms. Kelli Caston, Director of Operations
              Contact Information

              Principal

              • Ms. Kelli Caston, Director of Operations

              Customer Contact

              • Mr. Tom Ceseretti, Director of Compliance
              • Mr. Eric Dowdell, President
              • Ms. Netcha Rodriguez, Vice President of Operations
              • Mr. Tony Williams, Operations Supervisor
              • Executive Respones Team
              Additional Contact Information

              Fax Numbers

              • (615) 370-7388
                Other Fax
              • (615) 370-7851
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              274 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/09/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Fraud was done on my card by this company on 12/2023 in the amor y of $863.00 which was deposites by my employer. Many transactions were done in small amounts and so I reached out to them and they filmes a dispute with 2 diferentes case Numbers. I received PARTIAL credit of $506.30 on 02/2024 which was 60 days after original dispute. I have now called over 5 times and let them know I am still missing the remaining balance of $357 . Spoke to supervisor ****** today 04/09/24 and he stated how they will NOT be disputing anymore transactions since amount was credit, which only partial amount was credited. I proceeded to ask for his manager after an 1hr and 30 min call. He put me on hold and said there was no manager available but to expect a call back tomorrow at 8 AM.
              Read More
              Read 273 More Complaints

              Customer Reviews

              87 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Betty N

              11/05/2024

              I have been dealing with their customer service department since the end of August. I have written down names, dates and times and still there is no final resolution. In the 8 times I have called I have only received one callback. In the last 5 calls I have made I always request to speak to a supervisor but oddly I can never speak to the same one it is always someone different with the same response, "your case will be escalated to the fraud department not sure why there is no response yet". At first I was told I would be refunded one amount for the fraudulent charges accumulated then I was told a different amount. I went over the dates and the amounts that were fraudulently withdrawn yet they only refunded me three amounts. Their service is horrible. I should not have to wait this long to get my money returned. I don't understand how a corporation with such poor reviews stays in service.

              Comdata Corporation Response

              11/18/2024

              *****, We appreciate the opportunity to address and resolve your concerns regarding the fraud disputes. As we discussed and confirmed by reviewing your website, the following actions have been confirmed: Dates of the fraud write offs to include the amounts with the fee credits 9/12/24 $41.50 was moved from your old card to your new card. 9/12/24 $41.50 was moved from your old card to your new card. 9/12/24 $61.50 was moved from your old card to your new card. 9/16/24 $3.00 was moved from your old card to your new card. 11/8/24 $64.50 was moved from your old card to your new card. Total amount = $212.00. It was a pleasure to assist you and ensuring your issue was resolved. Thank you for your time and patience. We value your business. Best regards, Corpay
              Read 86 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

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