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          Find a Location

          Catalis Payments has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Catalis Payments

              155 Franklin Rd STE 330 Brentwood, TN 37027-1620

            • Catalis Payments

              3025 Windward Plaza Suite 200 Johns Creek, GA 30005

            • Catalis Payments

              101 E College St Dickson, TN 37055-1827

            • Catalis Payments

              2207 Crestmoor Rd STE 200 Nashville, TN 37215-2031

            Business ProfileCatalis Payments

            Financial Services
            Multi Location Business

            Contact Information

            155 Franklin Rd STE 330

            Brentwood, TN 37027-1620

            Get Directions
            Visit Website
            Email this Business

            Customer Reviews

            1.07/5

            Average of 60 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            343 complaints closed in last 3 years

            62 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers online payment processing and tax preparation services.

            Business Details

            This is a multi-location business.

            Find a Location

            Catalis Payments has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Catalis Payments

                155 Franklin Rd STE 330 Brentwood, TN 37027-1620

              • Catalis Payments

                3025 Windward Plaza Suite 200 Johns Creek, GA 30005

              • Catalis Payments

                101 E College St Dickson, TN 37055-1827

              • Catalis Payments

                2207 Crestmoor Rd STE 200 Nashville, TN 37215-2031

              Location of This Business
              155 Franklin Rd STE 330, Brentwood, TN 37027-1620
              Email this Business
              BBB File Opened:
              3/5/2008
              Years in Business:
              17
              Business Started:
              10/11/2007
              Business Incorporated:
              10/11/2007
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Value Payment Systems, LLC
              Business Management
              • Mr. Rick Stierwalt, COO
              • complaint handler
              • Mr. Steve Ostroff, Executive Vice President
              Contact Information

              Principal

              • complaint handler

              Customer Contact

              • Adam Wilkins, COO
              • Mr. Rick Stierwalt, COO
              • complaint handler
              • Kathy Wilson, Vice President of Operations
              Additional Contact Information

              Fax Numbers

              • (615) 730-6385
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              343 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/29/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              On Oct 24. 2024 I used the first of three third party sites that the *** recommended for paying off my 1040 remaining tax balance. This site's business is called PayUSATax. See screenshots of the company's website failure and failure of payment. The next thing I know, I have a charge from PayUSATax under the name "US Treasury". The payment failed so how could they have charged me. The company now will not respond to any of my emails, nor forms I filled on their website to be contacted, and I even waited on hold for 2 hours on Oct 29, 2024 on their customer service line to explain my situation...she interrupts me to ask "Right now are you trying to pay?", and when I respond that I need the money back that they took without my consent she didn't even let me finish my sentence before hanging up on me. I went to check online at reviews of others using this company's services, and to my surprise everyone is calling it a scam as the same happened to them and their money never even went to the *** to pay their taxes off. This company is just stealing our money and not even sending it to the *** as they are supposed to. (here is the website with the endless reviews from everyone else PayUSATax has scammed: *************************************************************************** ).
              Read More
              Read 342 More Complaints

              Customer Reviews

              60 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brigid Y

              10/23/2024

              I'm thinking that someone has hacked into the files at this particular location. And this person goes by "******" who, in the past, has flooded my friend's email inbox with what appears to be scams. The reason I say "hacked" is because (1) .. no previous records can be found; and (2) .. it is only at this location in Tennessee where previously, there were no problems. The issues I see are mostly about taxes paid to the ***. Could there be a hacker within the ***? Or is it simply when previous payments records are deleted, it deletes at the *** as well, through linking. These are my questions right now. And this is ALL TOO ALARMING!! Federal crimes and government scams are all too serious AND dangerous, in my opinion. It's hard to believe that no one looked into this immediately. The damages here are over the Top. I'm so sorry for what everyone has been put through and still going through . . . I will do some digging and try to get some information out there.
              Read 59 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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