Business ProfileforCamp Gladiator, Inc.

I have had a membership with camp gladiator since 2016. I paused my membership in 2021, and then returned in 2022. I do not believe I signed more than a 12 month renewal, but I can neither ever get ahold of someone to ask, nor is there a decent way to cancel my membership. I have followed the websites instructions to text my trainer (which is a newer process, and I cannot stand it), but the trainer never replied, despite me using the number provided on CGs *********** can no longer call the business, nor can you email, rather you have to now use their chat service, and in my experience, its very hard to talk to a real person. Therefore, I have been trying without success to cancel my membership for at least 6 months. In my opinion, this is an incredibly shady business practice. Further, I have known others who have confirmed they did not sign a 24 month contract, when ** tries to say they did. When pressed, ** cannot produce a signed contract for same. Therefore, if Im ever even able to speak with someone to cancel, I am worried they will try to pull this on me as well. It should not be this difficult to cancel a membership for something, and it feels very worrisome and shady that it is that difficult.