Business ProfileforHill Country Class 3

Back in April I started the process for my ATF Form 1 for my rifle with a pistol brace. I had a trust with the SS so I went through them. Paid my money with my credit card on line and filled out all the documents. At the end of the the transaction I receive a message stating " congratulations for your order your package will be mailed out in a few days" I then received instructions that I could finish the next steps at one of their local Kiosk. I went and completed all the steps and receive all green check marks. This was all completed in April when I would have had the ****** tax stamp waved. This month I called the silencer shop and asked what the status on my stamp was and **** told me that I did not hit a summit button so my order was never placed. I asked for proof of this and they will not provide it. I asked why they didn't send and email alert letting me know of this problem and they said they didn't have the time. The fix they came up with was **** an employee of the SS FILLED OUT MY ATF FORM 1 HIMSELF AND SENT IT TO ME BY EMAIL. Stating that I needed to digitally sign it and pay the ****** and submit it back to them. They would then turn it into the **** For all read the bottom of the form 1 it clearly states that you are the only one authorized to fill this form out. You don't want to deal with a company that is clearly breaking the law. Once you sigh the documents you are the one that is held liable. They are a terrible company and I would not recommend them to anyone. Since I started the new form 1 I get an email once a week. Why couldn't they have done this in April. Shame on you SS