Business Profilefor24/7 Vision & Eye Care
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4444 W. Jefferson Blve Suite 614, Dallas, TX 75211
- BBB File Opened:
- 2/2/2017
- Business Management
- Adanne Lacy, Office Manager
- Contact Information
Principal
- Adanne Lacy, Office Manager
Customer Contact
- Adanne Lacy, Office Manager
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/27/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sophia R
1 star02/20/2023
I have 5 kids ages 14,13,5,5,1 the 2 oldest had a vision appointment receptionist was very friendly no issues I asked her if i could go supervise the exam and she gladly agreed. When I went to the back 2 minutes later she came back and stated that the Dr. **** did not want my other children crowding his waiting area and were ask to leave because there was no seating for any potential customers who "MIGHT "come in. My in law who was brought to watch my 1 year old felt very discriminated as did ******** then I proceeded to ask the Dr. why the receptionist did not inform me of this the whole time we were waiting for them to be taken back. The Dr. later stated that it was his policy and that the receptionist did not know the policy. I then stated that it was very rude for him to have kicked them out in the manner that he did. Which he then said " The exam is over you all can leave now. I have enough to charge your insurance for the visit." He then threatened to have me and my kids removed if I did not leave. I kept saying that he was rude and that that was no way to speak to us and requested a number for corporate to complain. He stated that he didn't have to give me anything and then wrote a number behind a business card. He said it's a ******* number and I left. I called from my son's cellphone and the Dr. answered the phone. He provided his cellphone number for the complaint. I feel my family was discriminated and want to complaint for him stating he was still going to get paid when he clearly did not preform the exams completely. I will be calling my insurance tomorrow to inform them of the situation. The are currently closed due to the holiday.
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