Business ProfileforClassic Chrysler Dodge Jeep

This Dealership was sold on 9/30/2021 to Group 1 out of Houston, Tx. ******* A**** was the previous owner of Classic Chrysler Dodge Jeep Mazda. I took my 2013 SRT Charger into the service department for basic service. They replaced the spark plugs, flush the radiator checked the brakes, and tires. The total bill was $ 814.00 the vehicle was driving just fine for about two weeks when the Check Engine Light came on. I returned to Classic of Denton and talked with Bobby B****. They diagnosed the car as needing a New Crankshaft so my husband and myself said please make the repairs to the SRT Charger. The total bill this time was $ 4885.00 they also said that the car needed all new Brakes, roto, and pads. To do the Brakes they wanted $2200.00 dollars I told them that was ridiculous. So I said just replace the Crankshaft in my vehicle. Finally got the vehicle back about a week later. To my special two weeks later the dealership is sold to Group 1 , ******* A**** has washed his hands of this place. My SRT Charger stops running completely on 11/23/2021. The vehicle gets towed up the Dodge of Denton to be hooked up for diagnostic. Seven days later Kane from Dodge of Denton texts me that the engine having seizure but they don't know why and the new Crankshaft that they installed back in November was not installed correctly and needs
to be replaced again. They want me to PAY for the repairs for a New Engine and Crankshaft.

Our General Manager worked with the customer and Chrysler to find a satisfactory resolution as the vehicle needs a new engine. Denton CJDR, Chrysler Manufacturer and the customer will be splitting the cost for a new engine three ways.