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Find a Location

J.W. Logistics, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJ.W. Logistics, LLC

    Logistics
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 126 Customer Reviews

    Customer Complaints

    136 complaints closed in last 3 years

    28 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/30/2015

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    J.W. Logistics, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3801 Parkwood Blvd STE 500, Frisco, TX 75034-8650
      BBB File Opened:
      8/26/2013
      Years in Business:
      13
      Business Started:
      5/9/2011
      Business Started Locally:
      5/9/2011
      Business Incorporated:
      5/9/2011
      Accredited Since:
      3/30/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • J.W. Logistics Operations, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. James "Jim" H Wicker III, President/CEO
      Contact Information

      Customer Contact

      • Mr. James "Jim" H Wicker III, President/CEO
      Additional Contact Information

      Fax Numbers

      • (972) 346-6594
        Primary Fax

      Customer Complaints

      136 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      126 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jimmy S

      1 star

      09/25/2023

      Jw logistics has to be the worst delivery company in *****************. I was supposed to receive my shower doors on 09/14/2023. Crete Trucking delivered them to jw logistics on 09/11/2023 in ********* ***** and it's 09/25/2023 and jw logistics still haven't delivered them. I have called multiple times they never answer the phone and don't respond to my voice mail or multiple emails that I have left them. I have contractor's coming 09/29/2023 to do the job. This is ridiculous!! Jw logistics gets negative stars.

      J.W. Logistics, LLC Response

      02/01/2024

      We recently discovered your BBB review and sincerely apologize for the delayed response. We deeply regret any inconvenience caused and are committed to addressing your concerns.To make amends, we would like to offer our sincere apologies. We are eager to discuss your experience further and gather feedback to improve our services.Please contact us at ************************************ to coordinate the resolution. We value your business and appreciate the opportunity to regain your trust.Thank you for your understanding.

      Local BBB

      BBB serving North Central Texas

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