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          Tapcheck Inc has 1 locations, listed below.

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            • Tapcheck Inc

              5601 Granite Pkwy Suite 200 Plano, TX 75024-6654

              BBB Accredited Business

            Business ProfileTapcheck Inc

            Payroll Services
            BBB accredited business

            Contact Information

            5601 Granite Pkwy

            Suite 200

            Plano, TX 75024-6654

            Visit Website
            (866) 697-6016

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            Customer Reviews

            1.38/5

            Average of 16 Customer Reviews

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            Customer Complaints

            12 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/3/2024

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            5601 Granite Pkwy Suite 200, Plano, TX 75024-6654
            BBB File Opened:
            8/22/2024
            Years in Business:
            5
            Business Started:
            12/18/2018
            Business Started Locally:
            8/14/2023
            Business Incorporated:
            12/18/2018
            Accredited Since:
            9/3/2024
            Type of Entity:
            Corporation
            Alternate Business Name
            • Tapcheck
            Business Management
            • Ms. Natasha Bernal, Reputation Specialist
            • Mr. Ron Gaver, CEO/Owner
            • Ms. Kayling Gaver, COO
            • Mr. Alex Gostomelsky, CFO
            • Mr. Jack Freeman, Director
            Contact Information

            Principal

            • Mr. Ron Gaver, CEO/Owner
            • Ms. Kayling Gaver, COO
            • Mr. Jack Freeman, Director

            Customer Contact

            • Ms. Natasha Bernal, Reputation Specialist
            Read More Business Details and See Alerts

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I used Tapcheck as a one use as I was transitioning to another agency. I only used $200. On 4-14-23 when I received my Tapcheck deducted the $200 which was suppose to happen. My employer didn’t send in the rest of my hours which resulted me getting another check that same day, Tapcheck took an additional $200 out of my check which was not suppose to happen, they already had received their $200. I have sent numerous emails, spoke on chat did receive a phone call and which they left a message saying they saw the error was going to verify with my employer to get this resolved, he asked me to call back or to respond to the email, I’ve tried calling you never can speak with anyone they tell you leave a message and someone will respond back I have to hear a thing and my employer says no one has contacted them. $200 may not sound like a lot but it is when you’re a single mom with 3 kids. I’ve been trying to get this resolved but now I’m getting very frustrated.
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            Read 11 More Complaints

            Customer Reviews

            16 Customer Reviews

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            Most Recent Customer Review

            Bernedette C

            09/28/2024

            it only works 3-4 days in a two week period. my employer has no accountability for when they submit my hours to tapcheck-therefore, tapcheck has no hours for me to use. tapcheck does not make any effort to contact the employer, who is the only one that can update the hours. using this service has cost me sooooo much money because i thought i could count on it and when i couldnt use it for over a week after using it and only having half a check- i am constantly negative in my account because i cant ever rely on this service when i need it so i wait 5 -7 days everytime a new pay period comes. tapcheck should take some accountability and contact their client-my employer. instead they tell me to contact payroll, but i dont know how to contact corporate and i am tired of begging for this. its humiliating! no one at my company is able to use this for a week now!!
            Read 15 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

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