Business ProfileforQuarter Moon Plumbing

In August 2022 I payed Quarter Moon $22,995 to in stall a new HVAC system in my house. The scope of work was to remove the old components from a hall closet, and install new unit in attic, along with all new duct work. ALL work was to be done to CODE. Installation went smoothly, I was told I would be responsible to move electrical outlet and install a light in the attic. I completed that work while Quarter Moon was still installing the unit. I would also need to complete some framing work in an area where new duct work was going to be installed. I was to call them when that was completed. Due to a change of employer, and wife having major spine surgery the work was not completed until August 2023. Quarter Moon returned and completed the duct work, but said that an attic ladder was not required(although the onsite supervisor said it was, and they would install one when they returned to finish the duct work). City inspector came out he was very complementary of the work done, but failed the inspection for no attic ladder. Multiple calls (at least 5) to Quarter Moon resulted in promises to look in to it, confer with someone who's in a meeting, or the last one confer with ownership, and call me back. Nothing but complete radio silence from them. I have since purchased an attic ladder and am trying to figure the best way to install it myself with out falling off a ladder in the process.