Business ProfileforDynamic Blending Specialists

We entered into an agreement with Dynamic Blending to commercialize skincare products and paid them $6,500 to do so. After 10 weeks of investment with Dynamic blending, we were forced to terminate the project with them due to severe underperformance in project management, execution, and work quality. Despite best efforts from our end, the project dragged out (10 weeks) with no satisfactory output that met the terms of our contract. Work on one of our formulas was never initiated, while the other two had unacceptable output. Dynamic's output was unacceptable for the following reasons: *Poor Handling of Requirements*: Despite our team providing formula specs with sourcing information, there were continuous misunderstandings of requirements by the Dynamic team, resulting in delays and mistakes in formulation. Samples created by Dynamic never matched our specs. *Nontransparent Ingredient Sourcing*: Ingredients sourcing by Dynamic to meet our company formula specs were incomplete and unclear, with no rationale for deviations from the specified suppliers. Instead of clear digital documentation, we were sent a photograph of paper notes with confusing notations and ingredient codes. *Poor Communication and Project Management*: Since the project kickoff, we requested updates and milestone dates but received vague responses, or in some cases no response at all. Due to the numerous instances of poor handling of requirements, nontransparent ingredient sourcing, and inadequate communication and project management, they provided no deliverable that met the contract terms - and because of this I requested a refund for the upfront fees they charged. Unfortunately after emailing Dynamic's CEO, Gavin Collier, he responded with an accidental reply all to myself and his lawyer stating "Hold him to our terms. I have found there is no benefit to go the extra mile with people." To-date they have continued to refuse to reimburse us for their fees.