Business ProfileforThe Good Feet Store

Bought shoes and inserts from The Good Feet Store, ********, ** on May 2. 2023. *********************** measured and ink printed my feet, and we had a discussion about my problems with hip soreness when walking. I was very candid with ****** regarding my lifestyle and physical history and she ASSURED me Good Feet could relieve my discomfort. She then sold me their package with shoes, sox, 3 pairs of plastic inserts, foam inserts, and accessories. $1715.41 I followed the instructions on wearing the inserts and after a few months went in for different inserts as my feet/legs were very uncomfortable. The new inserts were also uncomfortable and I was having serious pain in my left leg. (thigh, calf, and ankle) ******** my leg would "give out' when I was walking. I decided to take a break from the program until the pain stopped and try to start it again, A doctor suggested X-rays, which showed very little cartilage in my left hip. I feel that the Good Feet Store employees are not qualified to determine if a potential customer is a good candidate for their products-they just want to make the sale.( I read their sales were supposed to be $25,000 a month per employee. I also read MANY negative reviews afterward about their products) I spoke several times with ***********************, regional Good Feet manager about these issues, and he said it had been 'too long' for a refund. I told him the Good Feet instructions said "soreness in feet,knees, hip back or neck" are possible ("transition soreness") but to keep wearing the inserts which I did for over 7 months. . I feel that Good Feet should refund my purchase because I am working with a physical therapist just to get back to where I was before I walked in the Good Feet Store.