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            Business ProfileTulip World

            Bulbs
            BBB accredited business

            Contact Information

            8480 N 87th St

            Milwaukee, WI 53224-2400

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            Visit Website
            (866) 688-9547

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            Customer Reviews

            3.72/5

            Average of 81 Customer Reviews

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            Customer Complaints

            29 complaints closed in last 3 years

            9 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 4/6/2010

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Tulip World provides online sales of flower bulbs, plants, seeds, and perennials. Delivery service available Nationally.

            Business Details

            Location of This Business
            8480 N 87th St, Milwaukee, WI 53224-2400
            BBB File Opened:
            3/31/2010
            Years in Business:
            17
            Business Started:
            2/23/2007
            Business Started Locally:
            2/23/2007
            Accredited Since:
            4/6/2010
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Jon W. Studer, Owner
            Contact Information

            Principal

            • Jon W. Studer, Owner

            Customer Contact

            • Jon W. Studer, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            29 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/02/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Ordered bulbs on Sept 14th, it's been beyond two weeks of order date. When company contacted they were not able to give a time frame of when order would be completed. Their response was they have over ****** orders to fill. If you are unable to fulfill orders in a timely manner than refunds should be issued or orders over 2 weeks should have expidited priority.
            Read More
            Read 28 More Complaints

            Customer Reviews

            81 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Frances P

            11/08/2024

            The 200 Bulbs received are not what I ordered. They are not single 15/16 bulbs but rather much smaller with other small bulbs attached. These are for a memorial service event in December. Contacted customer service and they say these bulbs are viable so they will not ship what I ordered. What a shame, these are people who have buried a child. Subpar bulbs that will only have small leaves, if anything at all and will only make a sad situation more depressing. What happened to caring, doing whats right and descent customer service. I have sent emails and called. I am currently on a waiting list for a supervisor to call me back eventually. We do this event every year. I will not be using Tulip World again. I have never had such awful bulbs or bad experience in the 28 years I have been doing this event.

            Tulip World Response

            11/11/2024

            Hello,Thank you for reaching out to **. I'm sorry to hear you are disappointed with the condition of the bulbs. After reviewing the images you provided to us, many of them are already naturalizing and growing more bulbs which does mean they are very viable and already reproducing. Many of the bulbs also have small sprouts already started which is another indication they are viable. Measuring bulbs is by the circumference and the bulbs in the images do appear to be correct although a measuring device isn't shown in the images for any kind of reference. Again, I do apologize you are not satisfied but all the images provided do show very healthy, sprouting and reproducing bulbs and we do recommend planting. We do have a 100% Grow Guarantee and do encourage to send images if there are any concerns with the bulbs upon arrival. We have trained horticulturists on our team that do review the images and provide the best possible solution. Since these are in such great condition, we didn't feel there was any need for a solution and did advise you to plant.
            Read 80 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

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