Business ProfileforTriCity Mitsubishi

Last month, I visited this dealership to lease a 2024 Mitsubishi Mirage. At that time, a contract was presented to me, and I was charged $2,000 as a down payment. I signed all the documents. However, days later, I discovered that the interest rate given to me was 12%, which I considered extremely high. I requested to ****** the contract and asked for a refund of my $2,000. To my surprise, the dealership informed me that the amount was a deposit and non-refundable, even though I was initially told it would be treated as a down payment.Recently, I visited them to resolve the issue, but they told me that in order to get my money back, I had to delete all the reviews I had written and post a 5-star review for them! Otherwise, they said they would not refund my money. This is a clear example of coercion to do something I do not want to do.Unfortunately, I have completely lost my trust in this dealership and would advise others not to go there. This dealership does not deal with customers honestly. I have filed complaints with the *** and BBB and am waiting to receive my rights.

Good afternoon, ********** discussed, you purchased a brand new vehicle from Tricity Mitsubishi after sitting with our sales and finance team members reviewing and signing all of the required documents together. You agreed to pay a $2,000 non-refundable downpayment, clearly indicated as a non-refundable downpayment, on a separateform titled "non-refundable deposit/partial payment/down payment", which was reviewed with you, and you signed.Your purchase documents included multiple statements of the interest rate, which you read, agreed to, initialed, and signed. You purchased a brand new vehicle, which was registered with Mitsubishi Canada and transferred into your name. You met with an insurance agent, completed the transfer form, and transferred the title into your ******** seem to think that you can change your mind and that our dealership must cancel your purchase. As we have explained, this is not the case. You signed a contract and are obligated to buy ****** posted multiple 1-star ****** reviews with similar statements to the one here,indicating that our dealership has behaved improperly, which we have not. We have done nothing wrong, and we are not obligated to cancel your contract because you simply changed your mind.All of this said, we are in the business of selling new and quality pre-owned vehicles to happy, satisfied customers. We thought we could explain the laws in ** to you regarding a vehicle purchase so that you would be aware that we are not obligated to cancel your purchase, so that we could discuss a compromise on your transaction.We offered you the ability to cancel your contract, to get your $2,000 back, to cancel your transaction with ICBC, and to unwind your transaction with Mitsubishi Canada, with no negative repercussions at all to you at all.For all of this, we asked you to remove your negative reviews and replace them with a positive one. The positive one resulting from your new understanding that Tricity Mitusbishiis a great company to do business with and let you out of alegallybinding contract.