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Find a Location

Wyndham Destinations has 203 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWyndham Destinations

    Vacation Timeshare
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 1,049 Customer Reviews

    Customer Complaints

    1,043 complaints closed in last 3 years

    321 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wyndham Vacation Ownership, Inc. develops, markets and sells vacation ownership interests to individual consumers, provides consumer financing in connection with the sale of vacation ownership interests and provides property management services at resorts.

    Vacation Ownership or timeshare sales are often regulated by state laws. Consumers who wish to cancel must adhere to the cancellation clause. The time period to cancel may differ state to state.

    The company has requested, before filing a complaint with BBB, please contact them via phone at 866-323-6188 or email bbbinquiries@wyn.com.

    Business Details

    This is a multi-location business.

    Find a Location

    Wyndham Destinations has 203 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6277 Sea Harbor Dr, Orlando, FL 32821-8043
      BBB File Opened:
      3/1/1995
      Years in Business:
      29
      Business Started:
      12/1/1994
      Business Incorporated:
      12/7/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • Extra Holidays
      • PERKS by Wyndham
      • Preferred Status Exchange
      • Wyndham Resort Development
      • WorldMark by Wyndham
      • Timeshares.com
      • Wyndham Vacation Ownership, Inc.
      • Club Wyndham Plus
      • Discovery Vacations
      • Shell Vacation, LLC
      • Wyndham Vacation Resorts, Inc.
      • Shell Vacation Club
      • Vacationality
      • Magic Village Views
      • Trendwest Resorts
      • Fairfield Communities, Inc.
      • Wilderness Hotel & Golf Resort
      • Shell Vacations Club
      • Shell Vacations, LLC
      • Shell Vacations Club-Florida, LLC
      Contact Information

      Principal

      • Ashleigh Upton, Business Manager

      Customer Contact

      • Ashleigh Upton, Business Manager
      • Matthew Rayburn Cruse
      Additional Contact Information

      Fax Numbers

      • (407) 626-6328
        Primary Fax
      • (757) 220-6318
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      1,043 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1,049 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sherry W

      1 star

      11/15/2024

      We are at the stage where we are ready to EXIT. In 2023 mtg were told that if we upgraded to Travel+Leisure by buying more points, we could exit 4/2024, MFs would stop and we could use 3 years of points & then after 3 years, we were done. We really didn't want any more points - just wanted to give it all back. T+L rep told us this Saturday that was still available even though T+L was the company name now and we could do it immediately when we got home. He still said we would somehow benefit by going in debt another $47,000 in bank loan. T+L wants us to go in debt more and they will GIVE us more point to pay maintenance fees? We are ready to exit in which case our maintenance fees stop and we are out in three years and able to use our annual point for those 3 years and be done. T+L rep said that a real estate company (not part of T&L or Wyndham of course) will sell your points if you do your T&L deal. That would take up to 4 years and they could not guarantee that they would sell. At this point we are ready to be done. This has been the worst buy of our life. Regretted it after the first upgrade. TODAY'S UPDATE: Spoke with Wyndham rep and were told that the option for exit with 3 years of points went away in October of this year. However, we never received any notice that the option was being taken away. It’s always ”buy more points and you can exit sometime in the future”. When we bought those points in 2023 we were told we could start EXIT in April 2024. Now they say that is no longer the case. This a NO star review. In my opinion they deserve an F rating.

      Local BBB

      BBB Serving Central Florida

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