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          Find a Location

          Quill.com has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileQuill.com

            Office Supplies
            Multi Location Business
            BBB accredited business

            Contact Information

            300 Tri State Intl Ste 300

            Lincolnshire, IL 60069-4416

            Visit Website
            (800) 982-3400

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            Customer Reviews

            1.32/5

            Average of 69 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            78 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/2004

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Quill.com is an online retailer of office supplies. Quill offers  Ink & Toner, Paper, Face Masks, Office Supplies, Coffee & Breakroom Supplies, Writing Instruments, Furniture, Computers & Accessories, Electronics, Printers & Scanners, Healthcare & Safety, Shipping, Packing & Mailing Supplies, Custom Print & Promotional Products, Tools & MRO Supplies, and Teaching & School Supplies

            Business Details

            This is a multi-location business.

            Find a Location

            Quill.com has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              300 Tri State Intl Ste 300, Lincolnshire, IL 60069-4416
              BBB File Opened:
              1/1/1972
              Years in Business:
              68
              Business Started:
              6/1/1956
              Business Started Locally:
              6/1/1956
              Accredited Since:
              10/1/2004
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Quill Corporation
              Contact Information

              Customer Contact

              • Lauren Aguayo, Team Manager
              Additional Contact Information

              Fax Numbers

              • (800) 789-8955
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              78 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/30/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              The company sent me 2 orders and I only ordered 1, now they will not send me a return label to return the other. also I need my account credit for the amount of ****** that has not been done. 
              Read More
              Read 77 More Complaints

              Customer Reviews

              69 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Gavino B

              10/22/2024

              Do not use this company Quill.com! Their reviews are very bad, and I wish I would have known that before trying their services. Tried to order some yellow ink for my brother printer and never received it so the order was cancelled, and the pending charge was returned so everything was good but today (10/22/2024) I see that they took it upon themselves to charge me again for the same item (which I did not order) that they are not even sure they can get making me go thru the cancellation process to remove the pending charge from my bank account again. So, I cancelled and received the confirmation that the order was cancelled so we will see what happens to the 2nd pending charge on my bank account. My point is why mess with a company that's trying to force you to be a customer without your authorization and not even knowing if they can get the product while at the same time trying to force a comparable product on you.

              Quill.com Response

              10/28/2024

              We contacted the customer, assured them we had identified the issue and had resolved it. Customer is satisfied.
              Read 68 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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