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          Find a Location

          Caleres Inc. has 254 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Caleres Inc.

              8300 Maryland Ave Saint Louis, MO 63105-3645

              BBB Accredited Business

            • Caleres Inc.

              578 W Northfield Drive #1040 Brownsburg, IN 46112

            • Famous Footwear

              2821 Town Center Blvd Ft Mitchell, KY 41017

            • Caleres Inc.

              Westfield Brandon Mall Brandon, FL 33511

            • Famous Footwear

              3096 N Eastman Rd Ste 102 Longview, TX 75605-7984

            Business ProfileCaleres Inc.

            Shoes
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Consumers should take into consideration the company's size in relation to its complaint volume.  BBB has determined that the complaints received against Caleres are normal for its industry and the company has been responsive to all concerns brought to its attention.
            See all additional business information

            Contact Information

            8300 Maryland Ave

            Saint Louis, MO 63105-3645

            Visit Website
            (314) 854-4000

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            118 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/1/1917

            Years in Business: 107

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Retail

            Products & Services

            Global footwear company with a diverse portfolio of brands including Famous Footwear, Sam Edelman, Naturalizer, Allen Edmonds, Vionic, and more

            Business Details

            This is a multi-location business.

            Find a Location

            Caleres Inc. has 254 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Caleres Inc.

                8300 Maryland Ave Saint Louis, MO 63105-3645

                BBB Accredited Business

              • Caleres Inc.

                578 W Northfield Drive #1040 Brownsburg, IN 46112

              • Famous Footwear

                2821 Town Center Blvd Ft Mitchell, KY 41017

              • Caleres Inc.

                Westfield Brandon Mall Brandon, FL 33511

              • Famous Footwear

                3096 N Eastman Rd Ste 102 Longview, TX 75605-7984

              Location of This Business
              8300 Maryland Ave, Saint Louis, MO 63105-3645
              BBB File Opened:
              5/1/1917
              Years in Business:
              107
              Business Started:
              5/1/1917
              Business Started Locally:
              5/1/1917
              Business Incorporated:
              1/2/1913
              Accredited Since:
              5/1/1917
              Type of Entity:
              Corporation
              Alternate Business Name
              • Dr. Scholl's Shoes
              • Naturalizer Retail
              • Ryka Fit
              • Allen Edmonds
              • Brown Shoe Co.
              • Naturalizer
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Katie Statler, Vice President of Finance
              Contact Information

              Principal

              • Ms. Katie Statler, Vice President of Finance
              Additional Contact Information

              Fax Numbers

              • (314) 854-4205
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              118 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/29/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Hey there Allen Edmonds, I had ordered a pair of shoes on 6/6/24 (order # ************ *************-toe Oxford in size E). I paid a total of $220.58 after discounts/sale. They were too narrow and I returned them. I just reordered (on 6/25) the same shoe in 2E width (order # ************), and now the price is ****** after discounts/sale. A difference of $******.When I originally called to return the shoes purchased on 6/6/24 I was told that after I re-order the shoes I could email the customer service team to get a refund of the difference (******). I have sent two emails to Allen Edmonds requesting this price correction. I did not even receive a response....pretty poor service. ****
              Read More
              Read 117 More Complaints

              Customer Reviews

              16 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Laura D

              11/14/2024

              I was hired approximately September 8 set up direct deposit that day. None of my checks for direct deposit in each week. I have to wait and I only two weeks to get paid but three weeks because my employer continued to send paycheck through the mail instead of direct deposit or sending it to the store, which has made me late and all my bills left me with no food or gas.I am still in the process of receiving my final paycheck
              Read 15 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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